Acronis True Image 2019

All articles related to Acronis True Image 2019.

User guide for Acronis True Image on Windows 
User guide for Acronis True Image on Mac

FAQs & Hot Topics

Acronis True Image 2017-2021: free mandatory software update for Acronis Cloud features
Acronis Active Protection: Frequently Asked Questions
Acronis True Image and BitLocker FAQ
List of support options for Acronis products
Acronis True Image 2019: Licensing and Upgrade FAQ
How to upgrade to Acronis True Image 2019
Acronis True Image 2019 FAQ
Acronis True Image 2019 on Mac: FAQ

Security Updates

For information on security updates, visit https://security-advisory.acronis.com

Licensing, Requirements, Features & More

Acronis Cyber Protect Home Office, Acronis True Image: Community Tools
How to download Acronis bootable media ISO
Acronis True Image 2017-2021: free mandatory software update for Acronis Cloud features
Firewall settings for Acronis products
How to find the serial number of your Acronis product
Acronis True Image: compatibility with BitLocker
How to check whether your license is perpetual or subscription
Solid state drive support in Acronis products
How to activate boxed versions of Acronis products
EFI-based operating systems support in Acronis products
Acronis Cyber Protect Home Office, Acronis True Image: Supported File Systems
Ext4 Support in Acronis Products
Backup archive compatibility across different product versions
Windows Home Server support in Acronis products
Windows 8 support in Acronis products
Acronis True Image does not support Storage Spaces
Windows 10 support in Acronis products
Windows activation required after restore with Acronis Universal Restore, cloning or converting backup to virtual machine
Acronis Universal Restore
Acronis Software: exclude program folders and executables from antivirus and other security programs
Acronis software: Windows mapped network drives are not supported
Acronis Backup Software: 32-Bit UEFI Devices Support Limitation
Available languages of Acronis products
Acronis Backup to Cloud access ports and hostnames
Hybrid drives are not supported in Acronis bootable environment
USB 3.0 support in Acronis products
Acronis Bootable Media displays wrong drive letters
Acronis Cyber Protect Home Office, Acronis True Image: archiving exclusions
Acronis Cyber Protect Home Office, Acronis True Image: Windows Insider Program (beta) builds support
Acronis True Image 2019: Windows services and processes
Acronis True Image on Mac: Boot Camp support
Acronis Cyber Protect Home Office, Acronis True Image: supported network protocols
Acronis Cloud Storage: list of supported countries
Acronis True Image: data size in statistics bar
Acronis Software: Advanced Format Drives Support
Acronis True Image: Survival Kit disk partition for backups is limited to 2TB on BIOS-booted systems
macOS High Sierra(10.13) support in Acronis Cyber Protect Home Office, Acronis True Image
Acronis True Image: Smart Exclusions in Backup to Cloud
Third-party software used in Acronis True Image 2019
Acronis Cyber Protect Home Office, Acronis True Image: unsupported CPU and operating systems
Installing Acronis True Image and Acronis Disk Director on the same computer
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis Cyber Protect Home Office, Acronis True Image: Supported backup locations
Acronis Cyber Protect Home Office, Acronis True Image: virtual machines support
Acronis True Image 2019 licensing
Acronis Cyber Protect Home Office, Acronis True Image: database support
Acronis Cyber Protect Home Office, Acronis True Image on Mac: supported Parallels Desktop versions
Acronis True Image: social media backup sunset
Acronis True Image 2019: comparison of feature set in Windows and macOS
Acronis Software: Acronis Active Protection creates files with .ENCRYPTED extension

How-tos

Acronis Cyber Protect Home Office, Acronis True Image: Community Tools
How to temporarily turn off Windows Defender Antivirus on Windows 10
How to download Acronis bootable media ISO
Acronis Cyber Protect Home Office, Acronis True Image: how to clone a disk
How to clone a laptop hard drive
How to find the serial number of your Acronis product
Acronis Cyber Protect Home Office, Acronis True Image: Active Cloning in Windows
Creating an MS Installer Log of Acronis Software
How to turn off "Controlled folder access" option on Windows 10
How to turn off the automatic renewal of a subscription
Acronis True Image: how to restore the system to the original disk from within running Windows
Acronis Cyber Protect Home Office Essential, Advanced and Premium: how to manage subscription licenses
Acronis True Image: Collecting System Report
Acronis Cyber Protect Home Office, Acronis True Image: how to disable Active Protection in Windows
Acronis True Image: how to transfer license to a new computer
Acronis Cyber Protect Home Office, Acronis True Image: How to clone a disk on Mac
Acronis True Image 2019, 2020 and 2021: How to delete old backups
Acronis Cyber Protect Home Office, Acronis True Image: how to grant full disk access on macOS 10.14 Mojave or later
How to activate boxed versions of Acronis products
Acronis True Image: How to run backups from Command Line
Acronis Cyber Protect Home Office, Acronis True Image: Changing Interface Language
Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media
Acronis Cyber Protect Home Office, Acronis True Image: Send Feedback
Acronis True Image 2019: how to create bootable media
Making Acronis Products Compatible with Antivirus Software
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image 2019: how to install
Acronis Cyber Protect Home Office, Acronis True Image: how to create Acronis Survival Kit
Viewing Build Number in Acronis Products
Acronis True Image 2019: how to back up files or disks
Acronis True Image 2019: how to restore to dissimilar hardware
Acronis True Image 2019: how to restore files from a backup (Windows)
Acronis True Image 2019, 2020 and 2021: how to install Acronis application for mobile backup to a NAS
Acronis Cyber Protect Home Office, Acronis True Image: how to back up Microsoft 365 accounts
Acronis True Image 2019: how to back up entire computer
Acronis Cyber Protect Home Office, Acronis True Image: how to delete backups in Acronis Cloud and free up Cloud storage space
Acronis Cyber Protect Home Office, Acronis Cyber Protect 15: How to change Acronis Startup Recovery Manager delay time and key
How to upgrade to Acronis True Image 2019
Acronis True Image 2019: "You've exceeded the maximum number of activations for this serial number"
Acronis True Image: switching from partitions to entire disk recovery mode
Acronis Cyber Protect Home Office, Acronis True Image: adding a previously created backup to the backups list
How to change startup options on Apple T2 chip
Acronis True Image: pre/post commands
Acronis True Image: how to exclude a file or folder from a backup
Acronis True Image: how to add backup comments
Acronis Active Protection slows down applications without a valid digital signature that modify many files in a short period of time
Acronis True Image 2019: how to update to the latest build (Windows)
Acronis True Image 2019: how to activate the license
Backing Up a NAS Unit
Acronis True Image: 'Snapshot for backup' option overview

Technical Questions & Known Solutions - Installation, Update

Acronis Cyber Protect Home Office, Acronis True Image: modify, update and clean installations on Windows
Acronis True Image: Installation Fails with "Another installation is already in progress"
Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"
Acronis True Image: Installation fails with "The system cannot find the file specified"
Acronis True Image: credentials are not accepted at acronis-upgrade.de
Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"
Acronis business backup solutions and Acronis True Image Cannot Be Installed on the Same Machine
Acronis Cyber Protect Home Office, Acronis True Image: Installation Fails in Windows
Acronis True Image: Installation Over a Previous Version Fails
Acronis True Image: Installation Fails with "%1 is not a valid Win32 application" on Windows 10
Acronis True Image fails to install on Mac: error "Acronis software for business is installed on your Mac" is displayed
Acronis True Image 2021: Installation hangs at 10%
Acronis Cyber Protect Home Office, Acronis True Image 2017-2021: Creating an MS Installer Log
Acronis True Image (Mac): Installation fails with "Acronis True Image is damaged and can't be opened. You should move it to the Trash"
Acronis products: Installation fails while installing over a previously deleted product

Technical Questions & Known Solutions - Licenses and Quotas

Acronis Cyber Protect Home Office: "You have conflicting subscriptions"
Acronis Cyber Protect Home Office, Acronis True Image: license activation fails due to blocked network connection to Acronis servers
Acronis Cyber Protect Home Office, Acronis True Image: "The serial number is incorrect" error
Acronis True Image: credentials are not accepted at acronis-upgrade.de
Acronis Home Products: Serial Number Is Not Accepted
Acronis True Image: "The serial number is registered to another account" error

Technical Questions & Known Solutions - Cloning

Acronis Cyber Protect Home Office, Acronis True Image: cloning and disk/partition recovery to a disk with different logical sector size is not supported
Acronis Software: Unbootable System after Cloning Operation
Acronis True Image 2019 and 2020: no sound, USB devices do not work in clone Windows
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis True Image (Mac): Cloning fails with "MFT bitmap corrupted" or "Format/resize error" or "The file is corrupted"
Acronis True Image: Cloning fails with "Failed to create the scheduled task"
Acronis True Image: only 2 TB of space are available on a disk larger than 2 TB after disk cloning or backup restoration
Acronis True Image (Mac): APFS disk clone fails on earlier versions of macOS
Acronis True Image on Mac: Cloning fails with "Neither Core Storage not APFS containers were found on the source disk"

Technical Questions & Known Solutions - Backup

Acronis Cyber Protect Home Office, Acronis True Image: backup cannot be started, pauses, or fails with the "Plug in external drive" error
Troubleshooting Issues with Corrupt Backups
Acronis Cyber Protect Home Office, Acronis True Image: Backup fails with "There is not enough space on the destination drive to perform a backup"
Acronis Backup Software Creates Large Incremental or Differential Backup Archives
Acronis Cyber Protect Home Office, Acronis True Image: Common backup errors
Acronis True Image: Backup Fails with "Cannot open a backup on an encrypted volume" or "The backup location was not found on the destination drive"
Acronis software: *.OST-file is not backed up
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis Cyber Protect Home Office, Acronis True Image: NAS Is Not Detected
Acronis Cyber Protect Home Office, Acronis True Image: troubleshooting issues with backup to Acronis Cloud
Acronis True Image: Error when backing up or recovering OneDrive folder
Acronis Cyber Protect Home Office, Acronis True Image on Windows: Backup hangs at "Calculating time remaining"
Acronis True Image: Backup is shown as "Queued" when no other backups are running
Acronis Cyber Protect Home Office, Acronis True Image: troubleshooting mobile backup
Acronis True Image: mobile backup pauses when device is in sleep mode
Acronis Cyber Protect Home Office, Acronis True Image: Backup, recovery fail with error "Read error or data content is corrupted"
First cloud backup is slow
Acronis True Image: "Backup status is unknown" alert in Online Dashboard
Acronis True Image: Backup Fails with "Disk is full" Or "Write error"
Acronis True Image: Microsoft 365 backup fails with "login for the account to which the mailbox belongs is also used for another Microsoft account"
Acronis True Image: backup to Acronis Cloud fails with "Remote server returned error ...", "Write error", "Error occurred while writing the file", "Failed to lock the file" or "FES request failed"
Acronis True Image: "Cannot authenticate account" error
Acronis True Image: false alarm by email about a failed backup
Acronis True Image: Backup to Cloud fails with the error message "Failed to resolve the proxy address"
Acronis True Image: backup to Cloud fails with "Failed to get the account information from database"
Acronis True Image: Backup fails if Act! software product is misconfigured
[Fixed] Acronis True Image: unable to select a disk for new backup, already configured backups fail, if volsnap is missing from UpperFilters in the system registry
Acronis True Image: How to determine if a backup in Acronis Cloud is in old ("tib") or new ("tibx") format
Acronis True Image: files and folders are not excluded from backup if there are issues with file system on the backup source

Technical Questions & Known Solutions - Restore

Acronis Cyber Protect Home Office: recovering Windows from a boot failure
Acronis True Image: Web Restore page is empty or error "The server is not available at the moment" occurs
Acronis True Image: "An error occurred either during connection or on the server" when trying to access a Cloud backup
Acronis Cyber Protect Home Office, Acronis True Image: Recovery Fails
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis True Image: Restored Operating System Fails to Boot
Acronis True Image: Error when backing up or recovering OneDrive folder
Acronis True Image: Recovery does not start after reboot on HP machines
Acronis Cyber Protect Home Office, Acronis True Image: Backup, recovery fail with error "Read error or data content is corrupted"
Acronis Cyber Protect Home Office, Acronis True Image (Mac): recovery to a Mac with different sector size
Acronis True Image: files are missing when selecting what to recover from a Nonstop backup
Acronis True Image: local backups are not available for recovery if "metadata" file appears in the backup destination
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image: Applications don't work or files are damaged after recovery

Technical Questions & Known Solutions - Bootable Media

Acronis Bootable Media Does Not Detect HDD, RAID or NIC
Acronis Cyber Protect Home Office, Acronis True Image: exFAT partitions are detected as empty by Linux-based media
Acronis Linux-based Bootable Media: Troubleshooting USB HID Devices Detection Issues
Acronis software: NVMe drives in RAID mode are not detected by Linux-based bootable media and Acronis startup recovery manager
Acronis True Image Linux-based bootable media boots into black screen after selecting any option in the option menu
Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection

Technical Questions & Known Solutions - Antimalware Protection

Acronis True Image 2018, 2019 and 2020: Active Protection blocks legitimate applications
Acronis True Image: troubleshooting issues with Acronis Active Protection

Technical Questions & Known Solutions - Other Issues

Acronis Cyber Protect Home Office, Acronis True Image: Sign In at program start fails
Acronis True Image: error "Video mode setup error: Error 0x1400006: Invalid video framebuffer parameters" at computer startup
Acronis True Image: E-mail Notifications to Yahoo or to Outlook/Live/Hotmail Fail with "An unknown error has occurred"
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting System Clean-up Issues
Acronis Software: Troubleshooting Application Crashes
Acronis True Image: Installation Fails with "Access is denied"
Acronis True Image: Installation Fails with "Could not write value to key"
Acronis Cyber Protect Home Office, Acronis True Image: E-mail Notifications to Gmail Fail with "Authentication failed"
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image does not support Storage Spaces
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis Software: Troubleshooting Windows Operating System Lockup
Acronis True Image Errors Out with "Failed to deploy task"
Acronis True Image: Error "The JWT Token Has Expired or Is Invalid" When Trying to Access Online Dashboard
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting Online Dashboard
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting E-mail Notification Issues
Acronis Software: Troubleshooting application lockups
Acronis True Image 2019: Message "db_scan.exe is downloading from OneDrive"
Acronis True Image and Acronis Backup 12.5: deleting backups in Windows Explorer fails with "Folder access denied"
Acronis True Image: Required User Permissions
Acronis True Image: Option "Wake up the sleeping/hibernating" is not available
Acronis True Image: High CPU usage by Acronis processes
Acronis True Image: Windows event log is spammed with Event ID 10010 "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout.", referencing ti_managers_proxy.dll
Acronis True Image: Validation Fails
Acronis True Image: E-Mail Notification Fails with "Mail server error"
Acronis True Image closes unexpectedly if Wacom software and drivers are installed
Acronis True Image: Survival Kit disk partition for backups is limited to 2TB on BIOS-booted systems
Acronis Active Protection slows down applications without a valid digital signature that modify many files in a short period of time
Acronis True Image: "Volume Tracker has failed to find changes on volume..." message in logs
Acronis True Image: Troubleshooting Performance Issues
Acronis True Image 2019 and 2020: Message "Format/resize error" when creating Survival Kit
Acronis True Image 2019 for Mac: update installation fails with error message "For security reasons, updates that downgrade versions of the application are not allowed"
Acronis True Image 2019 for Mac: BootCamp is missing from boot menu after entire disk recovery
Acronis True Image: TrueImageHomeService.exe causes high CPU usage
Acronis True Image: elements in the user interface are too small on high-DPI monitors with high relative scaling on Windows
Acronis True Image: computer unexpectedly boots into Acronis rescue environment
Acronis True Image 2019: Windows crashes if VeraCrypt is installed
Acronis True Image: Entire PC backup fails with "Unknown status" if Windows Sandbox is enabled
Acronis True Image does not launch if Nahimic software is running
Acronis Cyber Protect Home Office: Troubleshooting Try&Decide Issues
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting Sync
Acronis Cyber Protect Home Office, Acronis True Image: How To Disable Notifications in Notification Area
Acronis True Image: Troubleshooting Mount/Explore Issues in Windows
Acronis True Image: Filenames containing non-ASCII characters are not displayed correctly after download from Cloud
Acronis True Image: Windows Explorer is slow, sometimes stops responding, if ti_managers_proxy.dll malfunctions
Acronis True Image (Mac): Mac keeps restarting if Acronis True Image is installed in macOS Big Sur Beta

Troubleshooting

Acronis Scheduler Manager and how to collect debug logs
Acronis True Image: Collecting System Report
Acronis True Image: partially disabling Acronis software from automatically starting with Windows
Acronis cloud certificate location
Acronis True Image 2019: Windows services and processes
Acronis True Image: Collecting Debug Logs