Acronis True Image 2016

Technical Questions & Known Solutions

Acronis True Image: Backup Fails with "Cannot open a backup on an encrypted volume" or "The backup location was not found on the destination drive"

Acronis True Image: Common backup errors

Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"

Acronis True Image: Backup Fails with "Disk is full" Or "Write error"

Acronis True Image: E-mail Notifications to Yahoo or to Outlook/Live/Hotmail Fail with "An unknown error has occurred"

Acronis True Image: Backup Fails with "The specified file does not exist"

Acronis True Image: NAS Is Not Detected

Acronis True Image: Sign In at Program Start Fails

Acronis True Image Errors Out with "Failed to run now"

Acronis Backup Software Creates Large Incremental or Differential Backup Archives

Acronis True Image: Installation fails with "The system cannot find the file specified"

Acronis Bootable Media Does Not Detect HDD, RAID or NIC

Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"

Acronis True Image: credentials are not accepted at acronis-upgrade.de

Acronis True Image: Option "Wake up the sleeping/hibernating" is not available

Acronis True Image Errors Out with "Access to the file or folder is denied"

Acronis Backup Software: Slow Windows Shutdown or Restart

Acronis True Image: "You have entered an incorrect e-mail or password"

Acronis True Image: How to Create a Shortcut for a Backup Task

Acronis True Image: Backup Fails with 0x000B03EC

Acronis True Image: Entire PC backup fails with "Unknown status" if Windows Sandbox is enabled

Acronis True Image: How To Disable Notifications in Notification Area

Acronis True Image: unable to select a disk for new backup, already configured backups fail, if volsnap is missing from UpperFilters in the system registry

Acronis True Image: exFAT partitions are detected as empty by Linux-based media

Acronis True Image: E-mail Notifications to Gmail Fail with "Authentication failed"

Acronis True Image: Installation Fails with "Could not write value to key"

Acronis True Image 2016: "The system cannot find the files specified" Error at Startup

Acronis True Image 2016: Windows Update 3033929 Is Required for Installation on Windows 7 (64-bit)

Acronis Software: installation fails with "MainEngineThread is returning 1603" or "MainEngineThread is returning 1618"

Acronis True Image 2016 on Mac: Backup Fails with "Unsupported file type"

Acronis True Image Errors Out with "Acronis Scheduler service fails to start"

Acronis True Image: Windows event log is spammed with Event ID 10010 "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout.", referencing ti_managers_proxy.dll

Acronis True Image 2016: Windows Update 3013769 Is Required

Acronis True Image 2016: Secure Zone Cannot Be Selected as a Storage for Virtual Changes in Try&Decide

Acronis True Image: Installation Fails with "Another installation is already in progress"

Acronis Products: Installation Log Shows Message "Failed to grab execution mutex. System error 258."

Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer

Acronis True Image: Installation Fails with "The Windows Installer Service could not be accessed"

Acronis True Image: "This kernel requires the following features not present on the CPU: pae" Error

Acronis True Image: Activation Fails with "Failed to connect to the Acronis activation server"

Acronis True Image on Windows: Backup hangs at "Calculating time remaining"

Acronis True Image 2016: BSoD in Safe Mode

Acronis True Image Errors out "No activation ID found in the license file"

First cloud backup is slow

Acronis True Image 2016: Occupied Space on NAS Is Not Reduced after Deleting Backups

Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning

Acronis True Image 2016: Backup Fails Because of a Time-Out or Nonstop Backup Stops Working

Acronis Backup Software: BSoD after Restore to New Hardware with "Stop 0x0000007B" Due to Restricted Installation of Devices

Acronis Products: Installation Fails While Installing Over a Previously Deleted Product

Acronis True Image does not support Storage Spaces

Acronis True Image 2016: "You've exceeded the maximum number of activations for this serial number"

Acronis True Image on Mac: Parallels Desktop Virtual Machines Do Not Boot if Recovered as Files

Acronis Products May Stop Working after Upgrading the Operating System to a Newer Version

Acronis True Image: false alarm by email about a failed backup

Acronis software: *.OST-file is not backed up

Acronis True Image: Windows SmartScreen Prevents Installation

Acronis True Image: "Installation has failed. This installation package couldn't be opened"

Acronis True Image: "The serial number is registered to another account" error

Acronis True Image 2016: Update to Build 6571 Fails with "Access is denied"

Acronis True Image Errors Out with “Unable to create volume snapshot”

Acronis Backup Software: BSoD after Restore to New Hardware with "Stop 0x0000007B" Due to Missing Drivers

Acronis Software: How to Restore Files and Folders from Cloud (Web Restore)

Acronis True Image: "The serial number is incorrect" error

Acronis True Image Errors Out with "Failed to deploy task"

Acronis True Image: Activation Fails with "Data in the request are incorrect"

Acronis True Image: backup to Cloud fails with "Failed to get the account information from database"

Acronis True Image: Selection Menu of Acronis Bootable Media with Universal Restore Does Not Support USB Mouse

Acronis True Image 2016: "Load library failed with error 1114"

Acronis True Image: Test E-Mail Notification Errors Out with "Authentication failed"

Acronis True Image 2017 on Mac: "Request failed. Parallels Desktop is not installed" message in logs

Acronis Software: Operation Fails with "The activity state has been repaired after unexpected failure"

Acronis True Image 2016: Try&Decide Fails to Start on UEFI Systems

Acronis True Image: Backup Fails with "Cannot access the path"

Acronis True Image 2016: System Disk Runs Out of Space

Acronis True Image 2016: Compatibility Issue on Windows 10 PCs with Intel And/Or NVIDIA Video Cards

Acronis True Image: A Backup Attempt Fails with "Failed to read data from the disk"

Acronis True Image Cloud: Backed Up Data Is Deleted from Cloud When You Delete Backup Task

Acronis True Image Errors Out on an Attempt to Open Backup Location

Acronis True Image: "Invalid media. Provide another media and try again."

Acronis True Image: Backup Fails with "Cannot access the path"

Acronis True Image 2016: Troubleshooting Issues Related to NAS Credentials

Acronis True Image: Backup fails if Act! software product is misconfigured

Acronis True Image: Rescue Media Creation Fails with "Unable to format media"

Acronis True Image: E-Mail Notification Fails with "Mail server error"

Acronis True Image: Web Restore page is empty or error "The server is not available at the moment" occurs

Acronis Bootable Media Does Not Detect OCZ RevoDrive 350

Acronis Nonstop Backup Pauses

Acronis True Image 2016: Sending E-mail Notifications to Gmail Fails

Acronis True Image 2016 on Mac with Fusion Drive: Bootable Media Fails to Boot with Error "Failed to Open OS X Installer"

Acronis Backup and Acronis True Image Cannot Be Installed on the Same Machine

Acronis True Image: Installation Fails with "%1 is not a valid Win32 application" on Windows 10

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