Acronis True Image 2015

Technical Questions & Known Solutions

Acronis True Image: Windows event log is spammed with Event ID 10010 "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout.", referencing ti_managers_proxy.dll

Acronis True Image: Backup Fails with "Cannot access the path"

Acronis True Image Errors Out with "Access to the file or folder is denied"

Acronis True Image: Troubleshooting Acronis Startup Recovery Manager Issues

Acronis Nonstop Backup Pauses

Acronis True Image: How to Create a Shortcut for a Backup Task

Acronis True Image: Option "Wake up the sleeping/hibernating" is not available

Acronis True Image 2015: Backup Fails with 0x01E50023+0x000B03E9+0x0004000F+0x00040011

Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer

Acronis True Image: Rescue Media Creation Fails with "Unable to format media"

Acronis True Image 2017 on Mac: "Request failed. Parallels Desktop is not installed" message in logs

Acronis True Image 2015: Update Blocked by Avast Antivirus

Acronis True Image 2015: "You've exceeded the maximum number of activations for this serial number"

Acronis True Image Errors Out with “Unable to create volume snapshot”

Acronis Backup Software: Slow Windows Shutdown or Restart

Acronis True Image: Troubleshooting Disk Management Issues

Acronis True Image 2015: After Suspending the Backup to Cloud Operation the "Back Up Now" Button Is Disabled

Acronis True Image for Mac: Scheduled Backups Reports "Bug: 12F37" in the System Console

Acronis True Image: Activation Fails with "Failed to connect to the Acronis activation server"

Acronis True Image on Mac: Parallels Desktop Virtual Machines Do Not Boot if Recovered as Files

Acronis True Image for Mac: Backup Progress Pauses at 99%

Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored

Acronis True Image 2015: Backup Fails with "The process cannot access the file because it is being used by another process"

Acronis True Image: Windows Explorer is slow, sometimes stops responding, if ti_managers_proxy.dll malfunctions

Acronis True Image: E-Mail Notification Fails with 0x0064022B+0x0000FFF0+0x80070008

Acronis Backup Advanced 11.5: Installation of Acronis Management Server Fails if Acronis True Image 2015 Was Installed on the Machine

Acronis True Image 2015: Acronis Universal Boot Media Builder Errors out with "Cannot load required components"

Acronis True Image for Mac Does Not Attempt to Reconnect to a Lost Share during a Backup

Acronis True Image for Mac 2015: after restore data in iCloud is brought to the state of the backup time

Acronis True Image for Mac: FileVault2 Cannot Be Turned On after Restore to Unallocated Space

Acronis True Image 2015 for Mac: Need to Reassign Cloud Services Folders after Restore when Smart Exclusions Are Enabled

Acronis True Image: A Backup Attempt Fails with "Failed to read data from the disk"

Acronis Bootable Media Does Not Detect OCZ RevoDrive 350

Acronis True Image 2015 for Mac Does Not Notify about Necessity to Re-Activate FileVault2 Encryption after Recovery

Acronis True Image for Mac: Backup to Share Fails if Computer Goes to Sleep

Acronis True Image for Mac: Impossible to Save a Backup to a FAT32 Disk

Acronis True Image 2015: Backups Are Not Displayed in WebRestore if Datacenter Was Selected Manually

Acronis True Image 2015 for Mac: Files from OneDrive Folder Are Missing after Restore

Acronis True Image Errors Out with 0x00640231+0x0090000D+0x00900014+0x00040011

Acronis True Image 2015: Installation fails with "Installer cannot continue because one of True Image tools is running"

Acronis True Image 2015: Archives Deleted in WebRestore Still Present in Product GUI

Acronis True Image 2015: Keyboard or Mouse Is Not Detected under Bootable Media

Acronis True Image: Installation Fails with 0x00620002+0x0000FFF0+0x80070641

Acronis True Image Errors Out with "Acronis Scheduler service fails to start"

Acronis True Image for Mac: Disk without Partition Table Cannot Be Selected as Restore Destination

Acronis True Image for Mac: Any Link in the Product Always Opens in Safari

Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting System Clean-up Issues

Acronis True Image 2015: Bootable Media Created by Universal Boot Media Builder Contains Trial Version of Acronis True Image

Acronis True Image Errors out "No activation ID found in the license file"

Acronis True Image 2015: Unable to Move License from One Machine to Another

Acronis True Image: "Failed to parse the license file"

Acronis True Image for Mac: Remaining Space on Cloud Does Not Change during Backup

Acronis True Image 2015: Bootable Media Does Not Support Microsoft Surface Touchscreen

Acronis True Image 2015: Saved Custom Schemes Are Not Shown in the Scheme List

Acronis True Image 2015: Account with Password Is Required to Backup Up to Nework Share

Acronis True Image for Mac: Restoring Your Disk to a Larger One Will Increase the Size of the Recovery HD Partition Size

Acronis True Image 2015: No Restart Option During Clone Operation

Acronis True Image 2015 for Mac: "Data to back up" is not recalculated after specifying exclusions

Acronis True Image 2015: Port and Protocol Fields Are Not Visible on Notifications Tab in Localized Builds

Acronis True Image: Test E-Mail Notification Errors Out with "Authentication failed"

Acronis True Image for Mac: Files Cannot Be Restored When A Backup Is In Progress

Acronis True Image: Selection Menu of Acronis Bootable Media with Universal Restore Does Not Support USB Mouse

Acronis True Image 2015: No Restart Option During Acronis Secure Zone Creation

Acronis True Image for Mac: When Backing Up a USB Disk to a Computer Disk You Receive the "It is not recommended to backup a disk to itself" Warning

Acronis True Image for Mac: Impossible to Continue the Backup if the Mount Point Has Changed

Acronis True Image for Mac: Impossible to Partition a Disk When Running a Backup and the Product Is Open

Acronis software: operation Fails with "The activity state has been repaired after unexpected failure"

Acronis True Image 2015 Hangs when Password to FTP Used as Backup Destination Was Changed

Acronis True Image 2015: Unable to Browse Backups of Network Shares in Cloud Storage from Mobile Devices

Acronis True Image for Mac: OS X 10.10. with FileVault2 and/or with FusionDrive Does Not Boot after Restore

Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning

Acronis True Image: Backup Fails with "Cannot access the path"

Acronis True Image 2015: Target Disk Is Inaccessible after Recovery Completion

Acronis True Image 2015: Deactivating SMTP Authentication Does Not Work

Acronis True Image 2015: Backup to a Mapped Drive Fails with "Cannot access the path"

Acronis True Image 2015: Nonstop Backup of an Encrypted Drive with BitLocker Fails with "The selected source is not supported by Nonstop Backup."

Acronis True Image 2015: Backup of Restored GPT Disk Fails with "Cannot find the partition selected for the backup"

Acronis True Image 2015: Installation Over Acronis True Image 2014 Results In "Installation incomplete. Some required files are used by other process"

Acronis True Image 2015: Cloud Backup Fails with 0x00040014+0x00980410

Acronis True Image 2015: Cloning Feature Remains Unavailable after Switching from Trial to Full Version

Acronis True Image 2015: Impossible to Change Backup Destination after Original Destination Becomes Inaccessible

Acronis True Image: Starting a Task While Backup Script for This Task Is Not Created or Missing, the Task Will Fail With "Error While Opening Script File"

Acronis True Image 2015 Errors Out with "Failed to reinstall Snapman driver"

Acronis True Image: WinPE Media Builder Does Not Erase Non-Empty Discs

Acronis True Image 2015: Synchronized Files Deleted from Acronis Cloud Stay in the Local Folder

Acronis True Image 2015: Backup Creation Fails with "Failed to deploy task" after Acronis Disk Director 12 Is Installed

Acronis Products: During Backup or Recovery Operation the Hard Drive Is Grayed out When Using Intel Smart Response Technology

Acronis True Image 2015: File backup, opened by windows explorer does not allow to open or copy files

Acronis True Image 2015: Automatic Dump Creation Does not Work

Acronis True Image: E-Mail Notification Fails with "Mail server error"

Acronis True Image 2015: Reboot after Recovery Does Not Work on PC with ASROCK Z87 Pro3 Motherboard

Acronis True Image 2015 Errors Out with "Failed to open backup"

Acronis True Image 2015: Need to Reset Acronis Secure Zone Password after Activating Acronis Startup Recovery Manager

Acronis True Image 2015 Errors Out with "Error 0x8000FFFF: Catastrophic failure" or "File system error (65535)"