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Acronis Cyber Protect Home Office
Acronis Cyber Protect 15
Acronis Cyber Protect Cloud
Acronis True Image 2021
Acronis Disk Director 12 Home
Acronis Cyber Backup 12.5
Acronis Snap Deploy 6
Acronis Detection and Response
Acronis Disk Director 12.5
Acronis Cyber Files
Acronis Files Connect (formerly ExtremeZIP)
MassTransit
Acronis Cloud Manager (formerly 5nine Cloud Manager)
Acronis Cloud Migration (formerly 5nine Cloud Migration)
Acronis Cloud Security (formerly 5nine Cloud Security)
Acronis Manager Standard (formerly 5nine Manager Standard)
Acronis DeviceLock DLP
Acronis Cyber Protect Connect
Acronis DLP in Acronis Cyber Protect Cloud
Acronis Cyber Disaster Recovery Cloud
Acronis Cyber Infrastructure
Acronis Cyber Files Cloud
Acronis Cyber Appliance
Acronis Cyber Cloud Integration with WHMCS
Acronis Cyber Platform
Acronis Backup Advanced for vCloud
Acronis Disaster Recovery Service (formerly nScaled DRaaS)
Acronis Revive 2019
ArchiveConnect
Acronis Ransomware Protection
Acronis Monitoring Service
Acronis Storage
Acronis Storage Gateway
Acronis Backup 12
Acronis Backup 11.7
Acronis SharePoint Explorer
Acronis Disk Director 11 Advanced
Acronis Backup for VMware 9
Acronis Backup Service
Acronis Backup 11.5
Acronis Backup and Recovery 11
Acronis Backup and Recovery 10
Acronis True Image 2020
Acronis True Image 2019
Acronis True Image 2018
Acronis True Image 2017
Acronis True Image 2016
Acronis True Image 2015
Acronis True Image 2014
True Image 2013 by Acronis
True Image Lite 2013 by Acronis
Acronis True Image Home 2012
Acronis True Image Home 2011
Acronis True Image Home 2010
Acronis True Image Home 2009
Acronis Disk Director 11 Home
Acronis Disk Director 10.0
Acronis Revive 2017
Acronis vmProtect 8
Acronis Recovery for Microsoft Exchange / for MS SQL Server
Acronis True Image Echo / 9.1
Acronis Snap Deploy 5
Acronis Snap Deploy 4
Acronis Snap Deploy 3
activeEcho & mobilEcho
Acronis Migrate Easy 7.0
Acronis Drive Cleanser 6.0
Acronis Drive Monitor
Acronis Account
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Acronis True Image 2015
FAQs & Hot Topics
Acronis True Image 2015: Licensing and Upgrade FAQ
Acronis True Image 2015: FAQ
Acronis True Image 2015: "You've exceeded the maximum number of activations for this serial number"
Acronis True Image: Using Cloud Storage
Acronis True Image 2015 for Mac: FAQ
Security Updates
For information on security updates, visit
https://security-advisory.acronis.com
Licensing, Requirements, Features & More
Available languages of Acronis products
Acronis Backup to Cloud access ports and hostnames
How to download Acronis bootable media ISO
Firewall settings for Acronis products
How to find the serial number of your Acronis product
Acronis Bootable Media
Acronis Bootable Media displays wrong drive letters
Backup archive compatibility across different product versions
EFI-based operating systems support in Acronis products
Windows 8 support in Acronis products
Solid state drive support in Acronis products
Acronis Cyber Protect Home Office, Acronis True Image: Supported File Systems
Windows 10 support in Acronis products
Acronis products: using USB sticks with more than 32GB capacity
Acronis True Image 2015: Discontinued Features
Acronis True Image: Media Supported by Backup to Cloud
Ext4 Support in Acronis Products
macOS Mojave(10.14) support in Acronis True Image
Acronis True Image 2015: E-Mail Backup Is Not Supported
Acronis Software: Advanced Format Drives Support
Acronis True Image 2015: Supported Operating Systems
Acronis True Image: Dynamic Disks and Disks with GUID Partition Tables (GPT) Support
Hybrid drives are not supported in Acronis bootable environment
Acronis True Image on Mac: Boot Camp support
Windows activation required after restore with Acronis Universal Restore, cloning or converting backup to virtual machine
USB 3.0 support in Acronis products
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image 2015: Boot Sequence Is Not Supported
Acronis Backup Software: 32-Bit UEFI Devices Support Limitation
Acronis Smart Error Reporting
Acronis Cyber Protect Home Office, Acronis True Image on Mac: supported Parallels Desktop versions
Acronis True Image: Smart Exclusions in Backup to Cloud
Acronis True Image 2015 for Mac: Supported Operating Systems
Windows Home Server support in Acronis products
Volume Size Supported by Acronis Software
Acronis backup software does not support FTPS
Acronis Cyber Protect Home Office, Acronis True Image: unsupported CPU and operating systems
Acronis True Image on Mac: archive format
Acronis True Image 2015/2014: Processes and Services
Acronis True Image 2015: Licensing
Acronis True Image 2015: Supported File Systems
Acronis True Image 2015: Try and Decide Is Not Supported
Acronis True Image 2015: System Requirements and Supported Storage Media
Acronis True Image 2015 for Mac: Supported File Systems
Acronis True Image 2015: Local and Mixed Synchronization Is Not Supported
Multi-Product Bootable Media in Acronis Home Products
Acronis True Image on Mac: FileVault 2 support
Compatibility of Acronis True Image 2015 and BitLocker
Acronis True Image 2015: Extended Capacity Is Not Supported
Acronis True Image on Mac: Fusion Drive support
How-tos
How to clone a laptop hard drive
How to temporarily turn off Windows Defender Antivirus on Windows 10
How to download Acronis bootable media ISO
How to find the serial number of your Acronis product
Acronis True Image: how to transfer license to a new computer
Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image 2015: Restoring to Dissimilar Hardware with Acronis Universal Boot
Acronis Cyber Protect Home Office, Acronis True Image: how to delete backups in Acronis Cloud and free up Cloud storage space
Acronis Cyber Protect Home Office, Acronis True Image: adding a previously created backup to the backups list
Acronis Backup Software: How to Manually Extract Drivers from VMware Tools
Acronis True Image 2015: Cloning Disks
Acronis True Image 2015: Creating WinPE Media with Acronis Plug-In
Changing Keyboard Language in Acronis Bootable Media
Making Acronis Products Compatible with Antivirus Software
Acronis True Image 2015: Activating a Full Version
Acronis True Image on Mac: Restoring
Acronis True Image 2015: Creating Acronis Bootable Media
Acronis True Image 2015: Creating a File Backup
Acronis True Image 2015: Updating to the Latest Build
Acronis Cyber Protect Home Office, Acronis True Image: Send Feedback
How to download Acronis product in another language
Backing Up a NAS Unit
Acronis True Image: switching from partitions to entire disk recovery mode
Acronis True Image: Using Cloud Storage
Acronis True Image 2015: Installation
Acronis True Image 2015: How to Restore Backups of Older True Image Versions
Acronis True Image 2015 for Mac: Installation
Acronis True Image 2015 for Mac: Backing Up
Acronis True Image 2015: Creating an Entire PC Backup
Acronis True Image 2015: How to Set Custom Shortcut Key for System Report
Acronis True Image 2015: Creating Acronis Bootable Media with a Backup File
Acronis True Image 2015 for Mac: Scheduling a Backup
Acronis True Image 2015: Recovering Files from Acronis Cloud
Acronis True Image 2015 for Mac: Creating Bootable Media
Acronis True Image 2015: Creating a Disk Backup
Acronis True Image on Mac: Changing the Product Language
Acronis True Image 2015: Setting Up Backup Compression
Acronis True Image on Mac: Connecting to TimeCapsule using Acronis bootable media
Acronis True Image Home: Backing Up to NAS
Acronis True Image 2015: How to Change Acronis Startup Recovery Manager Delay Time
Technical Questions & Known Solutions - Installation, Update
Acronis Cyber Protect Home Office, Acronis True Image: Installation Fails in Windows
Acronis Cyber Protect Home Office, Acronis True Image: modify, update and clean installations on Windows
Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"
Acronis True Image: Installation Fails with "Another installation is already in progress"
Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"
Acronis True Image: Installation fails with "The system cannot find the file specified"
Acronis True Image: Installation Fails with "%1 is not a valid Win32 application" on Windows 10
Acronis business backup solutions and Acronis True Image Cannot Be Installed on the Same Machine
Acronis Cyber Backup: BSoD after Restore to New Hardware with "Stop 0x0000007B" Due to Restricted Installation of Devices
Acronis True Image: Installation Over a Previous Version Fails
Technical Questions & Known Solutions - Licenses and Quotas
Acronis Home Products: Serial Number Is Not Accepted
Technical Questions & Known Solutions - Cloning
Acronis Software: Unbootable System after Cloning Operation
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Technical Questions & Known Solutions - Backup
First cloud backup is slow
Acronis Cyber Protect Home Office, Acronis True Image on Windows: Backup hangs at "Calculating time remaining"
Acronis True Image: Backup Fails
Acronis Software: Troubleshooting Scheduled Backup Issues
Acronis Cyber Backup Software: "Failed to create volume snapshot"
Acronis True Image: Backup Fails with "Disk is full" Or "Write error"
[Fixed] Acronis True Image: unable to select a disk for new backup, already configured backups fail, if volsnap is missing from UpperFilters in the system registry
Acronis Software: File Backup Fails with "The System Cannot Find the Specified Path"
Acronis True Image: false alarm by email about a failed backup
Acronis True Image: Backup fails if Act! software product is misconfigured
Acronis True Image: backup to Cloud fails with "Failed to get the account information from database"
Acronis Backup Software: Backup of Disk Containing VHD File from Which Machine Is Currently Booted Fails with 'The Specified Volume Is Nested Too Deeply to Participate in the VSS Operation'
Acronis Backup Software Creates Large Incremental or Differential Backup Archives
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Technical Questions & Known Solutions - Restore
Acronis Cyber Protect Home Office: recovering Windows from a boot failure
Acronis True Image: Restored Operating System Fails to Boot
Acronis Cyber Protect Home Office, Acronis True Image: Recovery Fails
Acronis True Image: Applications don't work or files are damaged after recovery
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis Backup Software: BSoD after Restore to New Hardware with "Stop 0x0000007B" Due to Missing Drivers
Acronis Cyber Protect, Acronis Backup for Linux: LVM Structure Cannot Be Partially Restored during Automatic Mapping
Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning
Acronis Software: Windows Update History Is Not Available after Restore
Technical Questions & Known Solutions - Bootable Media
Acronis Bootable Media Does Not Detect HDD, RAID or NIC
Acronis Linux-based Bootable Media: Troubleshooting USB HID Devices Detection Issues
Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection
Acronis Bootable Media(Linux-based): Troubleshooting Network Browsing Issues
Technical Questions & Known Solutions - Other Issues
Acronis True Image: Backup Fails with 0x000B03EC
Acronis True Image Errors Out with "Failed to run now"
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image: Troubleshooting Performance Issues
Acronis True Image: Installation Fails with "Could not write value to key"
Acronis True Image Errors Out with "Failed to deploy task"
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting System Clean-up Issues
Acronis True Image: Activation Fails with "Failed to connect to the Acronis activation server"
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting Sync
Acronis True Image Errors Out on an Attempt to Open Backup Location
Acronis True Image: Backup Fails with "The specified file does not exist"
Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer
Acronis True Image: Troubleshooting Network Connection Issues
Acronis True Image 2015: "You've exceeded the maximum number of activations for this serial number"
Acronis True Image: Required User Permissions
Acronis True Image: E-Mail Notification Fails with "Mail server error"
Acronis Backup Software: Slow Windows Shutdown or Restart
Acronis True Image Errors Out with "Access to the file or folder is denied"
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image 2015: Keyboard or Mouse Is Not Detected under Bootable Media
Acronis True Image: How to Create a Shortcut for a Backup Task
Acronis True Image on Mac: Parallels Desktop Virtual Machines Do Not Boot if Recovered as Files
Acronis True Image: Troubleshooting Acronis Startup Recovery Manager Issues
Acronis True Image: "Installation has failed. This installation package couldn't be opened"
Acronis True Image 2015: Backup Fails with "The process cannot access the file because it is being used by another process"
Acronis True Image: Troubleshooting Mount/Explore Issues in Windows
Acronis True Image Errors Out with “Unable to create volume snapshot”
Acronis Bootable Media Does Not Detect OCZ RevoDrive 350
Acronis Backup Advanced 11.5: Installation of Acronis Management Server Fails if Acronis True Image 2015 Was Installed on the Machine
Acronis True Image: Windows Explorer is slow, sometimes stops responding, if ti_managers_proxy.dll malfunctions
Acronis True Image: Windows event log is spammed with Event ID 10010 "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout.", referencing ti_managers_proxy.dll
Acronis True Image 2015: Bootable Media Created by Universal Boot Media Builder Contains Trial Version of Acronis True Image
Acronis True Image Errors out "No activation ID found in the license file"
Acronis True Image for Mac: Backup Progress Pauses at 99%
Acronis True Image for Mac 2015: after restore data in iCloud is brought to the state of the backup time
Acronis True Image: "Failed to parse the license file"
Acronis True Image 2015: Bootable Media Does Not Support Microsoft Surface Touchscreen
Acronis Nonstop Backup Pauses
Acronis True Image: A Backup Attempt Fails with "Failed to read data from the disk"
Acronis True Image 2015: No Restart Option During Clone Operation
Acronis True Image for Mac Does Not Open Automatically If You Restart Your Computer with "Reopen windows when logging back in"
Acronis True Image for Mac: Backup to Share Fails if Computer Goes to Sleep
Acronis True Image 2015: Port and Protocol Fields Are Not Visible on Notifications Tab in Localized Builds
Acronis True Image: Test E-Mail Notification Errors Out with "Authentication failed"
Acronis True Image 2017 on Mac: "Request failed. Parallels Desktop is not installed" message in logs
Acronis True Image for Mac: When Backing Up a USB Disk to a Computer Disk You Receive the "It is not recommended to backup a disk to itself" Warning
Acronis True Image 2015: Impossible to Change Backup Destination after Original Destination Becomes Inaccessible
Acronis True Image 2015: Acronis Universal Boot Media Builder Errors out with "Cannot load required components"
Acronis True Image Errors Out with "Acronis Scheduler service fails to start"
Acronis True Image: Validation Fails
Show all articles
Troubleshooting
Acronis Scheduler Manager and how to collect debug logs
Acronis Software: Cloning Fails
Acronis True Image: Finding and Analyzing Logs
Acronis Software: Allowing Acronis Products Through Firewalls
Acronis Software: Making Acronis Products Compatible with Third-Party Firewall Software
Acronis True Image 2015: Creating an MS Installer Log
Acronis True Image 2015: Generating System Report
Acronis True Image 2014-2016: Troubleshooting WinPE-Based Bootable Media Creation Issues
Acronis True Image 2015: How to Set Custom Shortcut Key for System Report
Acronis True Image: Troubleshooting Nonstop Backup
