Skip to main content
Knowledge Base
English
Deutsch
日本語
Français
Italiano
Español
Any
Acronis Cyber Protect Home Office
Acronis Cyber Protect 15
Acronis Cyber Protect Cloud
Acronis True Image 2021
Acronis Disk Director 12 Home
Acronis Cyber Backup 12.5
Acronis Snap Deploy 6
Acronis Detection and Response
Acronis Disk Director 12.5
Acronis Cyber Files
Acronis Files Connect (formerly ExtremeZIP)
MassTransit
Acronis Cloud Manager (formerly 5nine Cloud Manager)
Acronis Cloud Migration (formerly 5nine Cloud Migration)
Acronis Cloud Security (formerly 5nine Cloud Security)
Acronis Manager Standard (formerly 5nine Manager Standard)
Acronis DeviceLock DLP
Acronis Cyber Protect Connect
Acronis DLP in Acronis Cyber Protect Cloud
Acronis Cyber Disaster Recovery Cloud
Acronis Cyber Infrastructure
Acronis Cyber Files Cloud
Acronis Cyber Appliance
Acronis Cyber Cloud Integration with WHMCS
Acronis Cyber Platform
Acronis Backup Advanced for vCloud
Acronis Disaster Recovery Service (formerly nScaled DRaaS)
Acronis Revive 2019
ArchiveConnect
Acronis Ransomware Protection
Acronis Monitoring Service
Acronis Storage
Acronis Storage Gateway
Acronis Backup 12
Acronis Backup 11.7
Acronis SharePoint Explorer
Acronis Disk Director 11 Advanced
Acronis Backup for VMware 9
Acronis Backup Service
Acronis Backup 11.5
Acronis Backup and Recovery 11
Acronis Backup and Recovery 10
Acronis True Image 2020
Acronis True Image 2019
Acronis True Image 2018
Acronis True Image 2017
Acronis True Image 2016
Acronis True Image 2015
Acronis True Image 2014
True Image 2013 by Acronis
True Image Lite 2013 by Acronis
Acronis True Image Home 2012
Acronis True Image Home 2011
Acronis True Image Home 2010
Acronis True Image Home 2009
Acronis Disk Director 11 Home
Acronis Disk Director 10.0
Acronis Revive 2017
Acronis vmProtect 8
Acronis Recovery for Microsoft Exchange / for MS SQL Server
Acronis True Image Echo / 9.1
Acronis Snap Deploy 5
Acronis Snap Deploy 4
Acronis Snap Deploy 3
activeEcho & mobilEcho
Acronis Migrate Easy 7.0
Acronis Drive Cleanser 6.0
Acronis Drive Monitor
Acronis Account
Search
Acronis True Image 2014
Security Updates
For information on security updates, visit
https://security-advisory.acronis.com
Licensing, Requirements, Features & More
How to download Acronis bootable media ISO
Firewall settings for Acronis products
Acronis True Image: Dynamic Disks and Disks with GUID Partition Tables (GPT) Support
How to find the serial number of your Acronis product
Acronis Bootable Media
Acronis Backup Software: 32-Bit UEFI Devices Support Limitation
Acronis products: using USB sticks with more than 32GB capacity
Solid state drive support in Acronis products
Acronis Software: Advanced Format Drives Support
Acronis Cyber Protect Home Office, Acronis True Image: Supported File Systems
Ext4 Support in Acronis Products
Available languages of Acronis products
Acronis True Image 2015/2014: Processes and Services
Windows 8 support in Acronis products
Acronis True Image: Media Supported by Backup to Cloud
USB 3.0 support in Acronis products
Volume Size Supported by Acronis Software
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis backup software does not support FTPS
How-tos
How to download Acronis bootable media ISO
Acronis True Image: how to transfer license to a new computer
How to clone a laptop hard drive
How to find the serial number of your Acronis product
Acronis True Image 2014: Activation
Changing Keyboard Language in Acronis Bootable Media
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image: How to run backups from Command Line
Acronis True Image 2014: Creating Acronis Bootable Media with a Backup File
Making Acronis Products Compatible with Antivirus Software
Acronis True Image 2014 Premium: Creating WinPE Media with Acronis Plug-In
Acronis True Image 2014: Creating Acronis Bootable Media
Acronis True Image 2014: Restoring Disks or Partitions
Backing Up a NAS Unit
Acronis True Image 2014 Premium Update 3: Restoring to Dissimilar Hardware
Acronis True Image 2014: Restoring Files
Acronis True Image Home: Backing Up to NAS
How to download Acronis product in another language
Technical Questions & Known Solutions - Installation, Update
Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"
Acronis business backup solutions and Acronis True Image Cannot Be Installed on the Same Machine
Acronis True Image: Installation Fails with "Another installation is already in progress"
Acronis True Image: Installation Over a Previous Version Fails
Technical Questions & Known Solutions - Licenses and Quotas
Acronis Home Products: Serial Number Is Not Accepted
Technical Questions & Known Solutions - Cloning
Acronis Software: Unbootable System after Cloning Operation
Technical Questions & Known Solutions - Backup
Acronis Software: Troubleshooting Scheduled Backup Issues
Acronis True Image: Backup Fails
Acronis Cyber Backup Software: "Failed to create volume snapshot"
Acronis Backup Software Creates Large Incremental or Differential Backup Archives
First cloud backup is slow
Acronis Software: File Backup Fails with "The System Cannot Find the Specified Path"
Acronis Backup Software: Backup of Disk Containing VHD File from Which Machine Is Currently Booted Fails with 'The Specified Volume Is Nested Too Deeply to Participate in the VSS Operation'
Technical Questions & Known Solutions - Restore
Acronis True Image: Restored Operating System Fails to Boot
Acronis Cyber Protect Home Office, Acronis True Image: Recovery Fails
Acronis True Image: Applications don't work or files are damaged after recovery
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Technical Questions & Known Solutions - Bootable Media
Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection
Technical Questions & Known Solutions - Other Issues
Acronis True Image 2014: "Too many activations" Error
Acronis True Image Errors Out with "Failed to run now"
Acronis True Image: Backup Fails with 0x000B03EC
Acronis True Image: Activation Fails with "Failed to connect to the Acronis activation server"
Acronis True Image Errors Out on an Attempt to Open Backup Location
Acronis True Image Errors Out with "Failed to deploy task"
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer
Acronis Backup Software: Slow Windows Shutdown or Restart
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting Sync
Acronis True Image: Troubleshooting Network Connection Issues
Acronis True Image: E-Mail Notification Fails with "Mail server error"
Acronis True Image: "Installation has failed. This installation package couldn't be opened"
Acronis True Image: Validation Fails
Acronis Nonstop Backup Pauses
Acronis True Image: Troubleshooting Mount/Explore Issues in Windows
Acronis True Image 2015 and 2014: The Serial Number Is Incorrect
Acronis True Image 2014: All File Versions Are Restored from Acronis Cloud
Acronis True Image: Windows Automated Installation Kit for Vista Is Not Supported
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image 2014: How to Disable "New version is available" Notification
Acronis True Image 2014: Installaton Fails with Rollback
Acronis True Image 2014: File Versions In File Backup In Zip Format Cannot Be Opened
Acronis True Image: "Failed to parse the license file"
Acronis True Image 2014 Errors Out with "Please Install Virtual Disk Driver Manually"
Acronis True Image: Troubleshooting Disk Management Issues
Acronis True Image: A Backup Attempt Fails with "Failed to read data from the disk"
Acronis True Image: WinPE Media Builder Does Not Erase Non-Empty Discs
Acronis Product Does Not Prompt to Use Acronis Universal Restore
Acronis Products: Backup Fails When AhnLab Antivirus Is Enabled
Acronis True Image 2014: Insomnia Software Prevents Shutdown
Acronis True Image 2014: Not All Subfolders Are Deleted in Acronis Cloud
Acronis True Image 2014: Installation Over a Previous Version Fails
Acronis True Image: Test E-Mail Notification Errors Out with "Authentication failed"
Acronis True Image 2014: Impossible to Back Up to Spanned/Striped Volume in Windows XP
Acronis Products: During Backup or Recovery Operation the Hard Drive Is Grayed out When Using Intel Smart Response Technology
Acronis True Image 2015/2014: Backup to USB Device Becomes Corrupted If Connection Is Lost
Acronis True Image 2014: Unchecking "Run at system startup with delay" Does Not Work
Acronis software: operation Fails with "The activity state has been repaired after unexpected failure"
Acronis True Image: Troubleshooting Acronis Startup Recovery Manager Issues
Acronis True Image: Installation Fails with 0x00620002+0x0000FFF0+0x80070641
Acronis True Image 2014 Boots into an Older Version of Acronis Startup Recovery Manager
Acronis Cyber Protect Home Office, Acronis True Image: Troubleshooting System Clean-up Issues
Acronis True Image 2014: Backup Comments Are Not Saved in Acronis Bootable Media
Acronis True Image Errors out "No activation ID found in the license file"
Acronis True Image 2014 Bootable Media Does Not Support File-Level Restore from Acronis Cloud
Acronis True Image 2014: Clicking "Exit" in Acronis Bootable Media Does Not Reboot the Machine
Acronis True Image 2014: Synchronization Fails with "Not enough free space on Acronis Cloud to upload file or folder"
Acronis True Image 2014: Try&Decide Does Not Start after Installing Acronis Disk Director 12
Acronis True Image 2014: Useless "Maximize" Button In Backup Plan Settings
Show all articles
Troubleshooting
Acronis Scheduler Manager and how to collect debug logs
Acronis Software: Cloning Fails
Acronis Software: Making Acronis Products Compatible with Third-Party Firewall Software
Acronis Software: Allowing Acronis Products Through Firewalls
Acronis True Image 2014-2016: Troubleshooting WinPE-Based Bootable Media Creation Issues
Acronis True Image: Troubleshooting Nonstop Backup