Acronis Cyber Protect Cloud

Technical Questions & Known Solutions - Backup Functionality

Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup to a network share or a removable drive fails with "The end of the file has been reached"
Acronis Cyber Protect Cloud: Inconsistency in dashboards (backup status and last backup)
Acronis Cyber Protect Cloud: Off-host data processing plans fail with "Task timeout expired. The agent that is responsible for processing the task is not accessible"
Acronis Cyber Protect Cloud: Status, last backup & next backup fields are displayed incorrectly for Application backup
Acronis Cyber Protect Cloud: backup of Hyper-V VM fails with "Failed to obtain an instance of service class 'Msvm_VirtualSystemManagementService"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Database has not been backed up because the database files are not included in the single-pass backup" error
Acronis Cyber Protect: backup fails with "no disk space or quota"
Acronis Cyber Protect Cloud: "Failed to load the protection plan" error when editing a plan applied to multiple resources
Acronis Cyber Backup: appliance deployment or VM backup fails with "Failed to obtain server object 'guest.hostName'"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Failed to obtain an instance of service class 'Msvm_VirtualSystemSettingData'" and "Failed to obtain an instance of service class 'Msvm_ComputerSystem'" errors
Acronis Cyber Protect Cloud: Agentless backup fails with "Failed to open virtual disk file" on a OVH provider machine
Acronis Cyber Protect 15: Incremental backup does not include drive with ext2 Filesystem on Ubuntu Server
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup scheduled on the system shutdown fails with "Backup scheduled on the system shutdown has failed"
Acronis Cyber Protect Cloud: revoked backup plans are still running on workloads
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Failed to read from sector" warning during VM backup
Acronis Cyber Protect Cloud: Backup fails with 'Request canceled while waiting for connection'
Acronis Cyber Protect Cloud: Backup Fails with "Failed to save the archive metainfo. You either do not have write access to the folder or it is unavailable at the moment."

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