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Acronis Cyber Protect Home Office
Acronis Cyber Protect 15
Acronis Cyber Protect Cloud
Acronis True Image 2021
Acronis Disk Director 12 Home
Acronis Cyber Backup 12.5
Acronis Snap Deploy 6
Acronis Detection and Response
Acronis Disk Director 12.5
Acronis Cyber Files
Acronis Files Connect (formerly ExtremeZIP)
MassTransit
Acronis Cloud Manager (formerly 5nine Cloud Manager)
Acronis Cloud Migration (formerly 5nine Cloud Migration)
Acronis Cloud Security (formerly 5nine Cloud Security)
Acronis Manager Standard (formerly 5nine Manager Standard)
Acronis DeviceLock DLP
Acronis Cyber Protect Connect
Acronis DLP in Acronis Cyber Protect Cloud
Acronis Cyber Disaster Recovery Cloud
Acronis Cyber Infrastructure
Acronis Cyber Files Cloud
Acronis Cyber Appliance
Acronis Cyber Cloud Integration with WHMCS
Acronis Cyber Platform
Acronis Backup Advanced for vCloud
Acronis Disaster Recovery Service (formerly nScaled DRaaS)
Acronis Revive 2019
ArchiveConnect
Acronis Ransomware Protection
Acronis Monitoring Service
Acronis Storage
Acronis Storage Gateway
Acronis Backup 12
Acronis Backup 11.7
Acronis SharePoint Explorer
Acronis Disk Director 11 Advanced
Acronis Backup for VMware 9
Acronis Backup Service
Acronis Backup 11.5
Acronis Backup and Recovery 11
Acronis Backup and Recovery 10
Acronis True Image 2020
Acronis True Image 2019
Acronis True Image 2018
Acronis True Image 2017
Acronis True Image 2016
Acronis True Image 2015
Acronis True Image 2014
True Image 2013 by Acronis
True Image Lite 2013 by Acronis
Acronis True Image Home 2012
Acronis True Image Home 2011
Acronis True Image Home 2010
Acronis True Image Home 2009
Acronis Disk Director 11 Home
Acronis Disk Director 10.0
Acronis Revive 2017
Acronis vmProtect 8
Acronis Recovery for Microsoft Exchange / for MS SQL Server
Acronis True Image Echo / 9.1
Acronis Snap Deploy 5
Acronis Snap Deploy 4
Acronis Snap Deploy 3
activeEcho & mobilEcho
Acronis Migrate Easy 7.0
Acronis Drive Cleanser 6.0
Acronis Drive Monitor
Acronis Account
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Acronis Cyber Protect Cloud
Technical Questions & Known Solutions - Backup Functionality
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with 'Common I/O error'
Acronis Cyber Protect Cloud: "The security database on the server does not have a computer account for this workstation trust relationship" error
Acronis Cyber Protect Cloud: Virtual Appliance backup fails with "Cannot find GXT item type 'mms::disk::disk'."
Acronis Cyber Protect Cloud: Agent-based backup of Virtuozzo containers is not supported
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Why incremental backup looks like full backup
Acronis Cyber Protect Cloud: Acronis Managed Machine service fails to start due to Scheduler service dependency on build 28156 and higher
Acronis Cyber Protect Cloud: disks of an Ubuntu machine are not displayed in 'Items to back up"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Agent for VMware cannot back up the same machine where this agent is installed" error
Acronis Cyber Backup Cloud: Backup fails with "Operating system error: Already blocked"
Acronis Cyber Protect Cloud: Backup fails with "Access to the file is denied" due to incorrect time settings on storage
Acronis Cyber Protect Cloud, Acronis Cyber Backup: scheduled backups do not start in Linux
Acronis Cyber Protect Cloud: 'Full Disk Access' permission lost after agent update to or from build 15300
Acronis Cyber Protect Cloud: Backup of Linux machine with kernel older than 4.5 is running slow
Acronis Cyber Protect Cloud: backup plan runs on the machine after registering it to a different user (tenant)
Acronis Cyber Protect Cloud: backup format is shown as "unknown" in Backups tab after Datacenter is updated to Acronis Cyber Protect Cloud 8.0
Acronis Cyber Protect Cloud: Backup fails with "No one of drive members was able to read data from drive"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup finishes with warning "Volume Tracker has failed to freeze checkpoint. A device attached to the system is not functioning"
Acronis Cyber Protect Cloud: incremental to a backup seeded via PDS fails with "Failed to create an incremental backup in backup archive"
Acronis Cyber Protect Cloud: backup fails with "A SQLite library error. Code: '1/1/1'; Message: 'no such column: is_slice_immutable"
Acronis Cyber Protect Cloud: Warning "The 'Full Disk Access' permission was not granted to the app"
Acronis Cyber Protect Cloud: backup of Hyper-V virtual machine fails with the error message "Another shadow copy creation is already in progress"
Acronis Cyber Protect Cloud: backup to Windows NFS server fails with "Failed to lock archive"
Acronis Cyber Protect Cloud: Backup of SQL databases fails if they have backslashes in their name: "The specified object was not found"
Acronis Cyber Protect Cloud: Ghost backup plans on Agent after moving machine to different account or cloning
Acronis Cyber Protect Cloud: SAP HANA backup fails with "A storage snapshot cannot be prepared because another storage snapshot has been already prepared or a data backup is running"
Acronis Cyber Protect: Backup and other operations with Microsoft 365 items fail with "NET exception 'System.Net.WebException' has occurred"
Acronis Cyber Protect Cloud: Backups to Cloud are running slowly on CA01 and US DC
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity finishes with "The activity has been canceled due to the closed backup window"
"Backup failed" alert
Acronis Cyber Protect: Backup fails with "Failed to create express snapshot for the backup"
Acronis Backup extension for Plesk: impossible to create backup plan during the initial installation after Plesk update to version 18.0.40
Acronis Cyber Protect Cloud: Physical Data Shipping backup fails with “The network location doesn’t exist”
Acronis Cyber Protect Cloud: Backup fails with "Failed to parse the XML"
Acronis Cyber Protect Cloud: backup fails with "Cloud storage for your account is disabled" and Cloud or partner storage is missing
Acronis Backup for Plesk/cPanel: 'There is no free quota available for device' error message
Acronis Cyber Protect Cloud: Public folders are missing in application-aware backup
Acronis Cyber Protect: if the name of Exchange mailbox database contains ampersand character, operations with backup fail and only full backups are created
Acronis Cyber Protect Cloud: "The archive is invalid or its type is unsupported" error
Acronis Cyber Protect Cloud: backup fails with "The backup service is disabled for your organization"
Acronis Cyber Protect Cloud: Backup fails with "The credentials for the cloud storage are incorrect or you do not have an active cloud storage subscription"
Acronis Cyber Protect Cloud: Backup start time displayed incorrectly in console opened on a remote machine
Acronis Cyber Protect Cloud: "Volume Tracker has failed to open session"
Acronis Cyber Protect Cloud: Backup to Azure storage fails with "Cannot open or create backup file '<archive_file_name>'. [Archive Server]: access denied"
Acronis Cyber Protect: impossible to enable the option "ignore bad sectors", if the protection plan has a large number of agents
Acronis Cyber Protect Cloud: ESXi VM backup fails with "Required transport 'hotadd' is not available" when using Agent for VMware
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup of a Hyper-V virtual machine fails with "Failed to get the disk information" if there is an ampersand in virtual disk file name
Acronis Cyber Protect Cloud: "Upon time since last backup" schedule works incorrectly with custom backup scheme
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup to a network share or a removable drive fails with "The end of the file has been reached"
Acronis Cyber Protect Cloud: Protection plan does not start and alerts "Plan failed to deploy on machine" appear after C21.05 update
Acronis Cyber Protect Cloud: Inconsistency in dashboards (backup status and last backup)
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