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Acronis Cyber Protect Home Office
Acronis Cyber Protect 15
Acronis Cyber Protect Cloud
Acronis True Image 2021
Acronis Disk Director 12 Home
Acronis Cyber Backup 12.5
Acronis Snap Deploy 6
Acronis Detection and Response
Acronis Disk Director 12.5
Acronis Cyber Files
Acronis Files Connect (formerly ExtremeZIP)
MassTransit
Acronis Cloud Manager (formerly 5nine Cloud Manager)
Acronis Cloud Migration (formerly 5nine Cloud Migration)
Acronis Cloud Security (formerly 5nine Cloud Security)
Acronis Manager Standard (formerly 5nine Manager Standard)
Acronis DeviceLock DLP
Acronis Cyber Protect Connect
Acronis DLP in Acronis Cyber Protect Cloud
Acronis Cyber Disaster Recovery Cloud
Acronis Cyber Infrastructure
Acronis Cyber Files Cloud
Acronis Cyber Appliance
Acronis Cyber Cloud Integration with WHMCS
Acronis Cyber Platform
Acronis Backup Advanced for vCloud
Acronis Disaster Recovery Service (formerly nScaled DRaaS)
Acronis Revive 2019
ArchiveConnect
Acronis Ransomware Protection
Acronis Monitoring Service
Acronis Storage
Acronis Storage Gateway
Acronis Backup 12
Acronis Backup 11.7
Acronis SharePoint Explorer
Acronis Disk Director 11 Advanced
Acronis Backup for VMware 9
Acronis Backup Service
Acronis Backup 11.5
Acronis Backup and Recovery 11
Acronis Backup and Recovery 10
Acronis True Image 2020
Acronis True Image 2019
Acronis True Image 2018
Acronis True Image 2017
Acronis True Image 2016
Acronis True Image 2015
Acronis True Image 2014
True Image 2013 by Acronis
True Image Lite 2013 by Acronis
Acronis True Image Home 2012
Acronis True Image Home 2011
Acronis True Image Home 2010
Acronis True Image Home 2009
Acronis Disk Director 11 Home
Acronis Disk Director 10.0
Acronis Revive 2017
Acronis vmProtect 8
Acronis Recovery for Microsoft Exchange / for MS SQL Server
Acronis True Image Echo / 9.1
Acronis Snap Deploy 5
Acronis Snap Deploy 4
Acronis Snap Deploy 3
activeEcho & mobilEcho
Acronis Migrate Easy 7.0
Acronis Drive Cleanser 6.0
Acronis Drive Monitor
Acronis Account
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Acronis Cyber Protect Cloud
Technical Questions & Known Solutions - Backup Functionality
Acronis Cyber Protect, Acronis Cyber Backup: Operation fails with "Windows error: (0x80070299) The requested operation could not be completed due to a file system limitation" or "Cannot write data to file <path> due to a file system limitation"
Acronis Cyber Protect Cloud: Performance issues on EU7 (EU1 DC)
Acronis Cyber Protect Cloud: installation or backup fails with C21.11 or C21.12 agent on CloudLinux7.9 or CloudLinux8.5 (8.x) due to REMAKE_INITRD in the dkms.conf file
Acronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: Backup of files on network share finishes with warning "No such file or directory"
Acronis Cyber Protect: Backup finishes with warning "Failed to read the snapshot of the machine because the snapshot no longer exists"
Acronis Cyber Protect Cloud: Backups to Cloud fail with "The cloud storage quota is exceeded. Further backups will fail" after storage quota was increased
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "The specified file does not exist"
Acronis Cyber Protect Cloud: Compatibility with RHEL/CentOS/CentOS-stream Linux kernel versions 4.18.0-315 to 4.18.0-xxx
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup or another activity fails with "The archive is invalid or its type is unsupported"
Acronis Cyber Backup 12.5, Acronis Cyber Protect 15, Acronis Cyber Protect Cloud: Backup hangs if Kaspersky endpoint security is enabled on agent machine
Acronis Cyber Protect: Agentless backup of Hyper-V machines fails if virtual machines are stored on Microsoft`s Storage Spaces Direct (S2D)
Acronis Cyber Protect Cloud: Cannot save plan with large number of "Items to back up"
Acronis Backup: Corrupted MFT, Run List, Block Bitmap or Index forces Sector-by-Sector backup mode
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Misc error while local file io"
Acronis Cyber Protect Cloud: Backup fails with "There is not enough free space" or "There is not enough free space in the backup destination"
Acronis software: *.OST-file is not backed up
Acronis Cyber Protect Cloud: C2C Backups are Stuck in Pending State
Acronis Cyber Protect Cloud: backup fails with TLS/SSL-related errors
Acronis Cyber Protect: Agent update hangs or fails if DeviceLock service cannot be stopped during installation
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Operating system error: The shadow copy provider had an error"
Acronis Cyber Protect Cloud: Microsoft OneDrive backup fails with "Service 'Microsoft OneDrive' is temporarily not available: 'Error: 404 GET"
Acronis Cyber Protect Cloud: C2C backups are queued on EU1 and EU8 DCs
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Unknown status"
Acronis Cyber Protect Cloud: O365 mailbox has "Not protected" status although Group Backup plan is applied
Acronis Cyber Protect Cloud: SharePoint backup fails with the "Internal error"
Acronis Cyber Protect Cloud: Microsoft 365 backups fail with "Internal Server Error"
Acronis Cyber Protect: Agentless backup of Hyper-V VMs finishes with a warning "Cannot take checkpoint for 'MachineName' because one or more pass-through disks are attached."
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with Windows error: (0x80070522) A required privilege is not held by the client
Acronis Cyber Backup, Acronis Cyber Protect: backup or replication fails with "Network operation failed" error
Acronis Cyber Protect: OneDrive backup failed with "Microsoft OneDrive is not available" and "Error authenticating with resource"
Acronis Cyber Backup, Acronis Cyber Protect: Backup fails with "POR: Element 'Name' cannot be found”
Acronis Cyber Protect Cloud: C2C backups fail with "[Archive Server]: internal error" on EU1 DC
Acronis Cyber Protect: macOS backup fails with "Operating system error: Resource deadlock avoided"
Acronis Cyber Protect Cloud: backup fails with "Error occurred while creating the file."
Acronis Cyber Protect Cloud Integration with DirectAdmin: Backup fails at the ‘Executing pre-data capture command’ step
Acronis Cyber Protect Cloud: Backup of Machine with MySQL/MariaDB application generates the warning "Jsonrpc call timeout".
Acronis Cyber Protect, Acronis Cyber Backup: Backup fails with "Windows error: (0x80070544) The validation information class requested was invalid"
Acronis Cyber Protect: Hyper-V VM backup fails with "Unexpected call result. Error code 32768"
Acronis Cyber Protect: C2C backup of Microsoft 365 items is slower than expected due to Microsoft throttling
Acronis Cyber Protect, Acronis Cyber Backup: Operation fails with "Windows error: (0x8007051F) There are currently no logon servers available to service the logon request"
Acronis Cyber Protect: Application-aware backup of a VM ends with a warning "The credentials are incorrect."
Acronis Cyber Protect: Backup fails with "Windows error: (0x800705B4) This operation returned because the timeout period expired"
Acronis Cyber Protect Cloud: Backup fails with "Request to the cloud platform failed because the agent is not registered" after disabling tenant
Acronis Cyber Protect Cloud: C2C Agent creates a new full backup instead of incremental
Acronis Cyber Protect Cloud: SQL Application-aware backup generates the warning: "'Failed to save the metadata for group '...'. Reason: 'Error 0x571102: Cannot back up SQL Server database 'master' of instance '..'
Acronis Cyber Protect: Backup fails if [Disk 0] is selected for backup using policy rules
Acronis Cyber Backup: Backup fails with "The driver detected a controller error on device"
Acronis Cyber Backup, Acronis Cyber Protect: Activity fails with "Windows error: (0x800704C8) The requested operation cannot be performed on a file with a user-mapped section open"
Acronis Cyber Protect Cloud: C2C backups fail with "archive is corrupted" on EU1 DC
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Hyper-V virtual machine backup fails with "Failed to obtain associated virtual system settings"
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