Acronis Cyber Protect Cloud

All articles related to Acronis Cyber Protect Cloud

User Guide
Release Notes

FAQs & Hot Topics

Acronis Cyber Cloud FAQ
Acronis Cyber Cloud: FAQ for trial users
Acronis product fails to back up a VMware virtual machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"

Licensing, Requirements, Features & More

Acronis Cyber Protect Cloud: protection of SQL Server on Windows workstation acquires server quota
Acronis Cyber Protect Cloud: VM quota acquisition
Antimalware detection test files and URLs
Acronis Cyber Protect Cloud: Agent-based backup of Virtuozzo containers is not supported
Acronis Cyber Protect Cloud: Services in macOS
Composing feedback for Acronis Cyber Exceed (Beta Program)
Acronis Cyber Protect Cloud: archive structure of multi-full backup
Acronis Cyber Protection: comparison of editions
Acronis Cyber Protect Cloud, Acronis Cyber Backup: SQL Server FileStream support
Acronis Cyber Cloud for WHMCS: Supported languages
Acronis Cyber Protect Cloud, Acronis Cyber Backup: support of Hyper-V clusters
Acronis Cyber Protect Cloud: what happens with data when Plan/Agent is deleted
Acronis Cyber Backup: KVM support
Acronis Cyber Cloud services availability by datacenter
Acronis Cyber Protect Cloud, Acronis Cyber Backup: VM annotation - how to see Backup status in vCenter
Acronis Cyber Protect Cloud: local storage usage calculation
Acronis Cyber Protect Cloud: Windows Services and Processes
Acronis Cyber Cloud API
Acronis Cyber Protect Cloud, Acronis Cyber Backup: vCenter Server Virtual Appliance support
Acronis Cyber Protect Cloud: Speed Test utility
Acronis Cyber Protect Cloud, Acronis Cyber Backup: supported VMware vSAN versions
Third-party software used in Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud: where can backups be stored
Acronis Cyber Protect Cloud: what data can be backed up
Acronis Cyber Protect Cloud: what devices and environments can be backed up
Acronis Cyber Protect Cloud: storage and devices quotas and overage
Backup Extension for Windows Azure Pack
vCloud Air support
Acronis Cyber Cloud: released builds
Acronis Cyber Protect Cloud, Acronis Cyber Backup: required managed machine service user rights
Windows 10 support in Acronis products
Acronis Cyber Protect Cloud: supported relational databases
Acronis Cyber Protect Cloud: Resumable Backup technology
Acronis Cyber Protect Cloud: deployment implementations
Acronis Cyber Cloud: access ports and hostnames
Acronis Software: exclude program folders and executables from antivirus and other security programs
Backup Algorithm in ESX Environment
Acronis Products: Windows Server 2012 support
Windows 8 support in Acronis products
Available languages of Acronis products
Acronis Software: free VMware ESXi support
Acronis Cloud security and privacy
Initial Seeding: supported HDD types
Ext4 Support in Acronis Products
Solid state drive support in Acronis products
How to find the serial number of your Acronis product
Acronis Cyber Backup: compatibility with Windows BitLocker
Firewall settings for Acronis products
Acronis Universal Restore

How-tos

Acronis Cyber Protect Cloud: Registering backup client manually
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Restoring to Dissimilar Hardware with Universal Restore
Making Acronis Products Compatible with Antivirus Software
Acronis Cyber Protect Cloud: how to create a WinPE-based bootable media
Acronis Cyber Protect Cloud: Collecting system report
Acronis Cyber Cloud: Branding Web Console URL
Acronis Cyber Cloud: How to change the DNS name or IP address used to register Backup Gateway
Acronis Cyber Protect, Acronis Cyber Backup: how to continue backing up to an existing archive with a new backup plan
Acronis Cyber Protect Cloud: how to change a Backup Account
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Migrating Machines to Amazon EC2 and Microsoft Azure
Acronis Cyber Protect Cloud: backing up a NAS
Acronis Cyber Protect Cloud: how to set up backup schedule
Acronis Cyber Protect Cloud: how to update to the latest build
Acronis Cyber Protect Cloud: How to prepare non-built-in administrator user to be used for application protection on Hyper-V VM
Acronis Cyber Protect Cloud: how to brand support options
Acronis Cyber Protect Cloud: Installing Agents
How to collect system report on macOS
Acronis Cyber Protect Cloud: How to restore disks
Acronis Cyber Protect Cloud: how to disable local backup offering item
Acronis Cyber Protect Cloud: How to update integration login data for Autotask
Acronis Cyber Protect Cloud: Backup Replication
Acronis Cyber Infrastructure Backup Gateway: how to reconfigure ABGW to use another NFS export to store archives
Acronis Cyber Backup 12.5 and Acronis Cyber Protect Cloud: how to configure additional network in Agent for VMware (Virtual Appliance)
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Changing Temp Files and Folder Location
Acronis Cyber Backup for Plesk: how to configure AppArmor on Ubuntu
Acronis Cyber Protect Cloud: how to disable or delete a tenant or a user
Acronis Cyber Protect Cloud: How to restore files
Acronis Cyber Protect Cloud: how to turn business and service notifications on and off
Acronis Cyber Protect Cloud: Unattended Installation and Repairing of Agents on Windows
Acronis Cyber Protect Cloud: recovering a physical server to a Hyper-V host fails with "The processor topology specified for the virtual machine cannot be supported by this host"
Acronis Cyber Protect Cloud: how to move an account to another group
Acronis Cyber Cloud for Plesk: how to recover a backed up server to a new one
Acronis Cyber Protect Cloud, Acronis Cyber Backup: How to disable VDDK transports on agent
How to purchase Acronis products
Acronis Cyber Infrastructure and Acronis Storage: how to re-register Service Provider hosted storage
Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to optimize resource usage and backup performance
Acronis Cyber Backup: how to recall access permissions from Acronis Cyber Backup service when removing G Suite tenant
Acronis Cyber Protect Cloud: Manual Installation on Mac
Acronis Cyber Protect Cloud: how to edit tenant details
Acronis Cyber Protect Cloud / Acronis Backup Service: Copying Backup Plans
Acronis Cyber Protect Cloud: how to disable Backup Agent monitor on Mac machine
Acronis Cyber Protect Cloud: how to change storage and agents quotas and overage
Acronis Cyber Protect Cloud: how Office 365 emails are backed up if folder is moved
Acronis Cyber Protect Cloud: using Physical Data Shipping and Large Scale Recovery services
Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to export Office 365 archives from Cloud to local storage
Acronis Cyber Cloud Integration with ConnectWise Manage: quota automatically resets to unlimited
Acronis Cyber Protect Cloud: how to validate an archive using acrocmd
Acronis Cyber Protect Cloud: manual uninstallation
Acronis Cyber Cloud Integration with ConnectWise Automate: how to disable ticket creation for a specific type of alerts
Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to back up a mobile device

Technical Questions & Known Solutions

Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Misc error while local file io"
Acronis software: NVMe drives in RAID mode are not detected by Linux-based bootable media and Acronis startup recovery manager
Acronis Cyber Protect Cloud: protection of SQL Server on Windows workstation acquires server quota
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Misc network error"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Recovery to a new virtual machine fails with "Invalid configuration for device '0'"
Acronis Cyber Backup: Manual registration fails with "Registration failed because the 'Managed Machine Service' could not be reached on localhost" or "The registration failed because due to a problem on the Management Server" on Linux
Acronis Cyber Protect Cloud, Acronis Cyber Backup: operation fails with "data is corrupted: CRC mismatch or internal data structures mismatch"
Acronis Cyber Backup: Disk/Volume level backup fails on Linux machine with more than one kernel
Acronis Cyber Protect Cloud: "Cyber Protection (or Active Protection) service is not responding" alerts on Linux and Mac agents
"Backup status is unknown" alert
Acronis Cyber Protect Cloud: "The storage quota is exceeded. Further backups will fail." error
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "VSS writer 'SqlServerWriter' with class ID 'A65FAA63-5EA8-4EBC-9DBD-A0C4DB26912A' has failed to process the snapshot"
Acronis Cyber Protect Clooud, Acronis Cyber Backup: "0x530128 SOAP 1.1 fault: SOAP-ENV:Client" error
Acronis products: backup to cloud fails with "Failed to resolve hostname"
Acronis Bootable Media Does Not Detect HDD, RAID or NIC
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "CRC error" or "Failed to read the snapshot"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Windows error: (0x80070299) The requested operation could not be completed due to a file system limitation" or "Cannot write data to file <path> due to a file system limitation"
Acronis Cyber Protect Cloud: Agent installation on Domain Controller fails with LocalGroupAdd errors
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup finishes with warning "Creating a crash-consistent snapshot of virtual machine because the creation of its application-consistent snapshot has failed"
Acronis Cyber Protect Cloud: Known issue with backing up to SMB share on specific Oracle Linux kernels
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup Fails with "All items specified for backup do not exist." or "None of the items selected for backup were found."
Acronis software creates a temporary file during snapshot
"Backup did not start" alert
Acronis Cyber Protect Cloud: agent registration fails with "Outgoing connections are not available for the following ports: hostname:44445"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "The specified file does not exist"
[Fixed] Acronis Cyber Protect Cloud: warning message "Cannot connect to site 'SPO root'"
"Backup is corrupted" alert
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Quiesced snapshot creation fails for Windows Server 2019 VMs on ESXi 6.5 or 6.7
[Fixed] Acronis Cyber Protect Cloud: "JWT is issued by unregistered issuer" error when browsing website and/or mobile backup
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup of Hyper-V machines fails with "Disk is not found"
Acronis Cyber Cloud: Activity fails with an error "invalid_grant", "couldn't get upstream token, failed to get upstream token provider" or "couldn't get upstream token, the agent is not registered with an upstream server"
VSS Locks Partition after Running a Backup
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "A device attached to the system is not functioning"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup to a network share or a removable drive fails with "The end of the file has been reached"
Acronis Cyber Protect Cloud: Unable to open iSCSI target in bootable media with "iscsiadm: no records found"
Acronis Cyber Protect Cloud: cloned machine is not listed in Devices
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Lost connection to the back-end service" error when working in Cyber Protection console
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Operation fails with “Windows error: (0x80070180) You can't connect to the file share because it's not secure"
Acronis Cyber Protect Cloud: how to change port 9999
Acronis Cyber Protect Cloud: "Volume Tracker has failed to open session"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Insufficient system resources exist to complete the requested service"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: installation of Agent for SQL fails in Windows Server 2003, if Agent for Windows is already installed
Acronis Cyber Protect Cloud: Warning "The 'Full Disk Access' permission was not granted to the app"
Acronis product fails to back up a VMware virtual machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"
Acronis Cyber Protect Cloud: backup plan runs on the machine after registering it to a different user (tenant)
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Database has not been backed up because the database files are not included in the single-pass backup" error
Acronis Cyber Protect Cloud: Protection plan with enabled Physical Data Shipping option cannot be edited
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup to NAS with recycle bin enabled fails after a cleanup
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup or another activity fails with "The archive is invalid or its type is unsupported"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup Fails with ''Not enough space to create a volume snapshot on the volume where the snapshot storage is located"

Troubleshooting

Acronis Software: Troubleshooting application lockups
Acronis Cyber Protect Cloud: Registering backup client manually
Acronis Cyber Protect Cloud and Acronis Cyber Backup 12/12.5: Connection Verification Tool
Acronis Cyber Cloud: access ports and hostnames
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Misc network error"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup scheduled on the system shutdown fails with "Backup scheduled on the system shutdown has failed"
Acronis Cyber Protect Cloud: agent registration fails with "Outgoing connections are not available for the following ports: hostname:44445"
Acronis Cyber Protect Cloud: troubleshooting Agent registration issues
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Changing Temp Files and Folder Location
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "A device attached to the system is not functioning"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup or another activity fails with "The archive is invalid or its type is unsupported"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Insufficient system resources exist to complete the requested service"
Acronis Cyber Protect Cloud: Troubleshooting Acronis Storage Registration Issues
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup of Hyper-V machines fails with "Disk is not found"
Acronis Cyber Protect Cloud: how to enable debug logs
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Operating system error: The shadow copy provider had an error"
Acronis Cyber Protect Cloud: Web Restore access failure
Acronis Cyber Protect Cloud: troubleshooting recovery failures
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The activity has failed because the machine has been shut down unexpectedly"
Acronis Cyber Protect Cloud: how to continue backing up to an existing archive with a new backup plan
Acronis Cyber Protect Cloud: Troubleshooting Application Malfunction or Files Corruption after Recovery
Acronis Cyber Protect Cloud: backup fails with TLS/SSL-related errors
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Incorrect function"
Acronis Cyber Protect Cloud plugin for ConnectWise Automate: how to collect debug logs for LabTech plugin
Acronis Cyber Protect Cloud: SharePoint backup finishes with warning "Failed to process change event Item/Add"
Acronis Cyber Protect Cloud: Enabling Automatic Dump Creation for Acronis Processes
Acronis Cyber Protect Cloud: Troubleshooting HDD Detection Issues