Acronis Cyber Backup 12.5

Technical Questions & Known Solutions - Backup Functionality

Acronis Cyber Backup 12.5: Backup fails with "The management server is not available for more than 30 days"
Acronis Cyber Protect, Acronis Cyber Backup: Backup to NAS fails with "The credentials for location are not specified" when the activity is almost complete
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Operating system error: The shadow copy provider had an error"
Acronis Cyber Backup 12.5: performance issues during backup to an SMBv3 network share
Acronis Cyber Backup 12.5: backup to a managed location fails with "DnsError"
Acronis Cyber Backup: activity fails with "No volumes have been found while processing the 'Fixed Volumes' template"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup to NAS with recycle bin enabled fails after a cleanup
"Backup status is unknown" alert
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "The specified file does not exist"
Acronis Cyber Protect: Attempting to access an encrypted backup archive fails with "The password for the protected backup is incorrect"
Acronis Cyber Backup Advanced: Do Not Set "Overwrite a tape in the drive when creating a full backup" when Backing Up Multiple Machines
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: backup to Cloud Storage fails with "The credentials for the cloud storage are incorrect" if 2FA is enabled
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Operation fails with “Windows error: (0x80070180) You can't connect to the file share because it's not secure"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with Windows error: (0x80070570) The file or directory is corrupted and unreadable
Acronis Cyber Protect, Acronis Cyber Backup: File backup fails with "Incorrect function"
Acronis Cyber Backup: Activity fails with "Data error (cyclic redundancy check)"
Acronis Cyber Backup 12.5: Backup fails with "Version 12 of method '1' of component '324' is not supported. The most recent supported version is 11"
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: Several backup archives have the same "Date modified"
Acronis Cyber Protect Cloud: Cloud backups fail on EU2 DC
Acronis Virtualization: Backup of Virtual Machine Fails with "Failed to open the virtual machine"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The activity has failed because the machine has been shut down unexpectedly"
Acronis Cyber Backup 12.5: backup fails with "Cannot check the license due to a connection issue with the management server"
Acronis Cyber Protect: Hyper-V virtual machine backup produces warning "Changed Block Tracking (CBT) is not used because there are disk files that do not belong to any disk snapshot."
Acronis Backup 12.5, Acronis Cyber Protection 15: Backup to a tape ends with "no more space is on the tape"
Acronis Cyber Backup: Troubleshooting vSphere Snapshot Issues
Acronis Cyber Backup 12.5: backup fails with "Failed to add account in user profile"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Backup plan is canceled" alert or "The operation is canceled by the user" warning
Acronis Cyber Backup 12.5, Acronis Cyber Protect 15: Attempt to create or apply backup plan finishes with "Communication with cred-store service (host: '127.0.0.1', port: '30667') has failed."
First cloud backup is slow
Acronis Cyber Protect: Single-Pass Backup of MS SharePoint Server Fails with "Database is already open and can only have one user at a time"
Acronis Cyber Backup, Acronis Cyber Protect: Backup fails with "POR: Element 'Name' cannot be found”
Acronis Cyber Backup 12.5: Backup to a managed location fails with "The specified user name or password for remote resource is incorrect" when multiple machines are backed up simultaneously
Acronis Cyber Backup 12.5: Backup to tape fails with "One standalone tape drive have to be selected along with option 'Overwrite tape in standalone tape drive'"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup to a network share or a removable drive fails with "The end of the file has been reached"
Acronis Cyber Backup 12.5: "Failed to replace the volume" error
"Backup failed" alert
Acronis Cyber Backup 12.5: backup of macOS Catalina (10.15) fails with "Internal error: mount point required for file-level backup"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity finishes with "The activity has been canceled due to the closed backup window"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: scheduled backups do not start in Linux
Acronis Cyber Protect 15: agentless backup of VM with VHDS disk fails with "Unknown format of the virtual disk."
Acronis Cyber Backup 12.5: full backup is created on the first day of each month with "Weekly full, Daily incremental" scheme
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with 'Common I/O error'
Acronis Cyber Backup 12.5: Mac backup fails with "Unsupported file system"
Acronis Cyber Backup 12.5: backup fails with "Cannot resolve the template script"
Acronis Cyber Backup: backup fails with "Cannot create a backup of the specified type in archive because it contains backups of another type"
[Fixed] Acronis Cyber Backup 12.5: ESXi configuration backup fails with "too many SQL variables" or "Command definition 'SELECT ...' not found."
Acronis Cyber Backup 12.5: Warning "An advanced license is required" when creating group backup plan for Microsoft applications
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup scheduled on the system shutdown fails with "Backup scheduled on the system shutdown has failed"
Acronis Cyber Backup: activities of host-level backup plans are not shown for protected VM
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "Failed to read from sector" warning during VM backup

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