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Acronis Cyber Protect Home Office
Acronis Cyber Protect 15
Acronis Cyber Protect Cloud
Acronis True Image 2021
Acronis Disk Director 12 Home
Acronis Cyber Backup 12.5
Acronis Snap Deploy 6
Acronis Detection and Response
Acronis Disk Director 12.5
Acronis Cyber Files
Acronis Files Connect (formerly ExtremeZIP)
MassTransit
Acronis Cloud Manager (formerly 5nine Cloud Manager)
Acronis Cloud Migration (formerly 5nine Cloud Migration)
Acronis Cloud Security (formerly 5nine Cloud Security)
Acronis Manager Standard (formerly 5nine Manager Standard)
Acronis DeviceLock DLP
Acronis Cyber Protect Connect
Acronis DLP in Acronis Cyber Protect Cloud
Acronis Cyber Disaster Recovery Cloud
Acronis Cyber Infrastructure
Acronis Cyber Files Cloud
Acronis Cyber Appliance
Acronis Cyber Cloud Integration with WHMCS
Acronis Cyber Platform
Acronis Backup Advanced for vCloud
Acronis Disaster Recovery Service (formerly nScaled DRaaS)
Acronis Revive 2019
ArchiveConnect
Acronis Ransomware Protection
Acronis Monitoring Service
Acronis Storage
Acronis Storage Gateway
Acronis Backup 12
Acronis Backup 11.7
Acronis SharePoint Explorer
Acronis Disk Director 11 Advanced
Acronis Backup for VMware 9
Acronis Backup Service
Acronis Backup 11.5
Acronis Backup and Recovery 11
Acronis Backup and Recovery 10
Acronis True Image 2020
Acronis True Image 2019
Acronis True Image 2018
Acronis True Image 2017
Acronis True Image 2016
Acronis True Image 2015
Acronis True Image 2014
True Image 2013 by Acronis
True Image Lite 2013 by Acronis
Acronis True Image Home 2012
Acronis True Image Home 2011
Acronis True Image Home 2010
Acronis True Image Home 2009
Acronis Disk Director 11 Home
Acronis Disk Director 10.0
Acronis Revive 2017
Acronis vmProtect 8
Acronis Recovery for Microsoft Exchange / for MS SQL Server
Acronis True Image Echo / 9.1
Acronis Snap Deploy 5
Acronis Snap Deploy 4
Acronis Snap Deploy 3
activeEcho & mobilEcho
Acronis Migrate Easy 7.0
Acronis Drive Cleanser 6.0
Acronis Drive Monitor
Acronis Account
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Acronis Cyber Backup 12.5
Technical Questions & Known Solutions - Backup Functionality
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "The specified file does not exist"
Acronis Backup: Corrupted MFT, Run List, Block Bitmap or Index forces Sector-by-Sector backup mode
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup or another activity fails with "The archive is invalid or its type is unsupported"
Acronis software: *.OST-file is not backed up
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Unknown status"
Acronis Cyber Protect, Acronis Cyber Backup: "Access to the cloud file is denied" warning when backing up OneDrive folder
Acronis Cyber Protect: Backup of Linux machine fails with "Common I/O error" if partition table is damaged
Acronis products: backup to cloud fails with "Failed to resolve hostname"
Acronis Cyber Backup: backup completes with warning "Link target was not backed up" or "The file is out of backup scope"
Acronis Cyber Backup: Replication fails with "Cannot use this type of backup archive"
Acronis Cyber Backup 12.5: after disabling all but TLSv1.2 protocols SQL application-aware backup fails with warning "Failed to collect the metadata of the SQL Server databases selected for backup."
"Backup is corrupted" alert
Acronis Cyber Backup 12.5: full backup is created on the first day of each month with "Weekly full, Daily incremental" scheme
Acronis Cyber Backup: Backup fails with "The driver detected a controller error on device"
Acronis Backup for VMware: Collecting Logs for Cloud Backup Issues
Acronis Cyber Backup 12.5: Backup to tape fails with "Data are absent in cache"
Acronis Cyber Protect Cloud: "Logging on with the specified credentials is impossible, probably because the account does not exist or the password is invalid" error
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with Windows error: (0x80070522) A required privilege is not held by the client
Acronis Cyber Protect: Backup fails with "Windows error: (0x800705B4) This operation returned because the timeout period expired"
Acronis Cyber Protect, Acronis Cyber Backup: Operation fails with "Windows error: (0x8007051F) There are currently no logon servers available to service the logon request"
Acronis Cyber Backup: Alert "The running backup has not shown any progress for some time and may be frozen" appears during backup of virtual environment
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Hyper-V virtual machine backup fails with "Failed to obtain associated virtual system settings"
Acronis Cyber Backup: activity fails with "No volumes have been found while processing the 'Fixed Volumes' template"
Acronis Cyber Backup: Disk Backup with Acronis VSS Provider Fails on Windows SBS and domain controllers
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: backup to Cloud Storage fails with "The credentials for the cloud storage are incorrect" if 2FA is enabled
Acronis Cyber Backup, Acronis Cyber Protect: backup or replication fails with "Network operation failed" error
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The activity has failed because the machine has been shut down unexpectedly"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup Fails with "All items specified for backup do not exist", "None of the items selected for backup were found", or "The following selected disks are not found"
Acronis Cyber Backup, Acronis Cyber Protect: Activity fails with "Windows error: (0x800704C8) The requested operation cannot be performed on a file with a user-mapped section open"
Acronis Cyber Backup, Acronis Cyber Protect: Backup fails with "POR: Element 'Name' cannot be found”
Acronis Cyber Backup: incorrect drive letters in virtual machine backup
Acronis Cyber Backup 12.5: "This machine cannot be selected directly" warning in Linux-based bootable media
Acronis Cyber Backup 12.5: SQL database backup fails with "An invalid file has been detected"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "Could not connect"
Acronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: Backup fails with AGENT_CORE error "A socket operation was attempted to an unreachable network"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup of ESXi virtual machines fails with "You do not have access rights to this file"
Acronis Cyber Backup 12.5: Troubleshooting mailbox backup failure
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Hyper-V Virtual Machines are Unavailable during Snapshot Creation
Acronis Cyber Protect: Backup fails with "Illegal operation attempted on a registry key that has been marked for deletion"
Acronis Cyber Backup 12.5: next backup status turns to 'Not scheduled" after changing "Upon time since last backup"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "Failed to establish connection with cloud storage. This may happen due to a blocked port or other network issue."
Acronis Cyber Protect 15, Cyber Backup 12.5: Backup to tape fails with "The storage media is write protected" if tape is LTFS-formatted
Acronis Backup Software Creates Large Incremental or Differential Backup Archives
Acronis Cyber Backup 12.5: Backup of Hyper-V 2019 machine finishes with warning 'Catastrophic failure'
Acronis Cyber Protect: error "Network disconnected" when adding SFTP as backup location
Acronis Cyber Backup: backup fails with "The password for the protected backup is incorrect"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Quiesced snapshot creation fails for Windows Server 2019 VMs on ESXi 6.5 or 6.7
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: Apple RAID is not supported for disk/partition backup
Acronis Cyber Backup: "Error: Trailing spaces in the path" when backing up SQL database
Acronis Cyber Backup 12.5: backups to an encrypted managed vault fail with "Access to object 'Storage node' is denied" after upgrade from v.11.5
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