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Acronis Cyber Protect Home Office
Acronis Cyber Protect 15
Acronis Cyber Protect Cloud
Acronis True Image 2021
Acronis Disk Director 12 Home
Acronis Cyber Backup 12.5
Acronis Snap Deploy 6
Acronis Detection and Response
Acronis Disk Director 12.5
Acronis Cyber Files
Acronis Files Connect (formerly ExtremeZIP)
MassTransit
Acronis Cloud Manager (formerly 5nine Cloud Manager)
Acronis Cloud Migration (formerly 5nine Cloud Migration)
Acronis Cloud Security (formerly 5nine Cloud Security)
Acronis Manager Standard (formerly 5nine Manager Standard)
Acronis DeviceLock DLP
Acronis Cyber Protect Connect
Acronis DLP in Acronis Cyber Protect Cloud
Acronis Cyber Disaster Recovery Cloud
Acronis Cyber Infrastructure
Acronis Cyber Files Cloud
Acronis Cyber Appliance
Acronis Cyber Cloud Integration with WHMCS
Acronis Cyber Platform
Acronis Backup Advanced for vCloud
Acronis Disaster Recovery Service (formerly nScaled DRaaS)
Acronis Revive 2019
ArchiveConnect
Acronis Ransomware Protection
Acronis Monitoring Service
Acronis Storage
Acronis Storage Gateway
Acronis Backup 12
Acronis Backup 11.7
Acronis SharePoint Explorer
Acronis Disk Director 11 Advanced
Acronis Backup for VMware 9
Acronis Backup Service
Acronis Backup 11.5
Acronis Backup and Recovery 11
Acronis Backup and Recovery 10
Acronis True Image 2020
Acronis True Image 2019
Acronis True Image 2018
Acronis True Image 2017
Acronis True Image 2016
Acronis True Image 2015
Acronis True Image 2014
True Image 2013 by Acronis
True Image Lite 2013 by Acronis
Acronis True Image Home 2012
Acronis True Image Home 2011
Acronis True Image Home 2010
Acronis True Image Home 2009
Acronis Disk Director 11 Home
Acronis Disk Director 10.0
Acronis Revive 2017
Acronis vmProtect 8
Acronis Recovery for Microsoft Exchange / for MS SQL Server
Acronis True Image Echo / 9.1
Acronis Snap Deploy 5
Acronis Snap Deploy 4
Acronis Snap Deploy 3
activeEcho & mobilEcho
Acronis Migrate Easy 7.0
Acronis Drive Cleanser 6.0
Acronis Drive Monitor
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Acronis Cyber Backup 12.5
Technical Questions & Known Solutions - Backup Functionality
Acronis Cyber Protect Cloud, Acronis Cyber Backup: operation fails with "data is corrupted: CRC mismatch or internal data structures mismatch" or "The archive is corrupted"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "VSS writer 'SqlServerWriter' has failed during the snapshot creation"
Acronis Cyber Protect: VSS Troubleshooting Guide
Acronis Cyber Protect, Acronis Cyber Backup: Backup of a Linux machine fails with "The SnapAPI kernel module is not loaded for the kernel currently running on the system"
Acronis Cyber Backup: backup fails with "VSS writer has timed out" or "The backup has failed because 'VSS Writer' has timed out during snapshot creation."
Acronis Cyber Protect: Backup Fails with "There is not enough space on the volume where the snapshot storage is located"
Acronis Cyber Protect, Acronis Cyber Backup: Operation fails with "Windows error: (0x80070299) The requested operation could not be completed due to a file system limitation" or "Cannot write data to file <path> due to a file system limitation"
Acronis Cyber Protect: Troubleshooting Hyper-V snapshot issues
Troubleshooting Issues with Corrupt Backups
Acronis Cyber Protect: Backup fails with "The request could not be performed because of an I/O device error"
Acronis Cyber Backup: backup fails with "The operation has timed out"
Acronis Cyber Protect, Acronis Cyber Backup: "The activity has failed due to a restart of the service" or "The activity has failed due to an unexpected machine reboot or the backup process was terminated." error
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Disk backup fails with "Incorrect function"
Acronis Cyber Protect, Acronis Cyber Backup: Backup Fails with "Logon failure: unknown user name or bad password"
Acronis Cyber Backup: Backup of SQL instance fails with "There are no SQL writers" or "No SQL writers are found in the operating system."
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "A device attached to the system is not functioning"
Acronis product fails to back up a VMware virtual machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"
Acronis Cyber Protect: backup fails with "Network disconnected", "The network path was not found" or "Cannot connect to the machine where network share is located"
Acronis Cyber Protect: backup to Acronis Cloud storage fails with "Network connection failed due to timeout."
Acronis Cyber Protect Cloud, Acronis Cyber Backup: "The credentials for 'path' are incorrect." or "The user name or password is incorrect"
Acronis Cyber Backup: backup fails with "The shadow copy provider had an unexpected error"
Acronis Cyber Backup: "There hasn't been a successful backup for more than X days" alert
Acronis Cyber Backup: Backup fails with "Access to the file is denied"
Acronis Software: Troubleshooting Scheduled Backup Issues
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The snapshot creation has failed due to a hardware issue or a conflict with your disk hardware. Windows has reported the following error: The device has a bad block"
Acronis Cyber Protect, Acronis Cyber Backup: Operation fails with "Windows error: (0x8007051F) There are currently no logon servers available to service the logon request"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Insufficient system resources exist to complete the requested service"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup finishes with warning "Creating a crash-consistent snapshot of virtual machine because the creation of its application-consistent snapshot has failed"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "CRC error" or "Failed to read the snapshot"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Unknown status"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The activity has failed because the machine has been shut down unexpectedly"
Acronis Cyber Backup Advanced: Troubleshooting Tape Detection Issues
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with 'The shadow copy provider had an unexpected error while trying to process the specified operation'
Acronis Backup: Corrupted MFT, Run List, Block Bitmap or Index forces Sector-by-Sector backup mode
Acronis Cyber Backup, Acronis Cyber Protect: Activity fails with "Windows error: (0x800704C8) The requested operation cannot be performed on a file with a user-mapped section open"
Acronis Cyber Protect: Backup fails with "Windows error: (0x800705B4) This operation returned because the timeout period expired"
Acronis Cyber Protect Cloud: Cloud backups fail on EU2 DC
Acronis software: *.OST-file is not backed up
Acronis Cyber Protect: Backup Fails with "Cannot back up virtual machines of the ESX/ESXi server because the "vStorage APIs" feature is not installed on the server"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with 'Common I/O error'
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Quiesced snapshot creation fails for Windows Server 2019 VMs on ESXi 6.5 or 6.7
Acronis Cyber Backup: Operation fails with "Failed to lock the file"
Acronis Virtualization: Backup of Virtual Machine Fails with "Failed to open the virtual machine"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The device is not ready"
Acronis Cyber Protect: operation fails with "The activity has failed due to a planned restart of the operating system"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Misc error while local file io"
"Backup status is unknown" alert
Acronis Cyber Backup: virtual machine backup troubleshooting guide
Acronis Cyber Backup: backup completes with warning "Link target was not backed up" or "The file is out of backup scope"
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: backup fails with “Failed to connect to the storage node. SocketError”
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