Acronis Files Connect (formerly ExtremeZ-IP)

Technical Questions & Known Solutions

Acronis Files Connect: why are my Intel Macs getting a Connection Failed 2 error?
Poor Acronis Files Connect performance and server hangs with Symantec Corporate Antivirus
Acronis Files Connect indexed searches on 'Name' with parameters "ends with," "begins with," and "is" do not return any results
Acronis Files Connect: memory settings for this server are not optimized correctly
Acronis Files Connect: poor performance and other network-related problems after you install Windows Server 2003 SP2 or the Scalable Networking Pack on a Windows Server 2003-based computer
I am using Mac OS 8.1 and when I view files on my Acronis Files Connect server, the file sizes are incorrect. What's wrong?
Acronis Files Connect: solutions for Mac OS X 10.5.6 search bug
Acronis Mobility products cannot be registered
Typing slowly in the search prompt causes Acronis Files Connect file searches from Mac OS X 10.4 Tiger clients to hang
Acronis Files Connect: Event Viewer message reporting "Long delays processing Mac client commands have been detected."
Acronis Files Connect: Service does not automatically start at server boot, but can be manually started later
Acronis Files Connect: Mac OS X 10.5 (Leopard) AFP issues
Files copied to Acronis Files Connect volumes from Windows users are not seen by Macintosh clients
Now that I've migrated from SFM to Acronis Files Connect, my Mac clients fail to auto-mount volumes. What's wrong?
Acronis Files Connect: Mac clients unable to see or write to directories
Acronis Files Connect: Photoshop error when saving to an AFP server
Acronis Files Connect: Performance issues when Mac OS X client is unable to read .DS_Store file
Diagnosing Acronis Files Connect service stops/crashes
I have been using the "mount volume" command to mount AppleTalk-based AFP server volumes. This command doesn't seem to work with Acronis Files Connect servers. What's wrong?
Will the Daylight Saving Time schedule cause any issues with MassTransit or Acronis Files Connect?
Acronis Files Connect: messages cannot be sent to Mac OS X 10.9 machines
What does the following error mean: Acronis Files Connect Service failed to start. Error 1053?
Acronis Files Connect: When I save a file using SMB protocol, what information is saved in the "dot-underscore" (._) files?
Acronis Files Connect displays message "Your license does not support 'Network Reshare' volumes that share network locations"
Acronis Files Connect: files that can be seen from OS X 10.4 Macs are missing when viewed from 10.5 or 10.6 Macs
Acronis Files Connect: 'Change journal has wrapped, re-indexing Files Connect volumes' error
Acronis Files Connect: problem using PPD download
When I log on to an Acronis Files Connect server, I can't add my password to the keychain because the option is disabled. Why?
POODLE vulnerability status for Acronis Cyber Files, MassTransit and Acronis Files Connect
Acronis Files Connect: when I tried to copy some files from one location to another on the server using the Macintosh Finder, I got an error message that said "FILENA~1.TXT" already existed. What's wrong?
Acronis Files Connect: enumeration issues on a StorNext volume
Acronis Files Connect has detected an incompatible version of the Bonjour Service
What causes Acronis Files Connect to re-index a volume?
Acronis Files Connect: cannot connect to Files Connect with .local domains
Slow performance using Acronis Files Connect with 3Com 4200 series switches
Acronis Files Connect: a Finder bug causes slow enumerations and sporadic file locks
What does it mean if Acronis Files Connect.exe is listed as the faulting process in a kernel dump (BSOD)?
Acronis Files Connect: why am I only able to see 255 volumes in the chooser, and why do all 255 volumes disappear when I add the 256th volume?
Acronis Files Connect: volumes "failed to initialize"
Acronis Files Connect: An OS X 10.11 El Capitan bug causes login hangs for users with AFP-hosted network home directories
Acronis Files Connect: cannot rename or duplicate files longer than 31 characters
Acronis Files Connect: Adobe InCopy does not properly handle file locks on network storage
I have shared volumes with Acronis Files Connect, but when I connect from the Macintosh, I do not see the volumes listed, or they are grayed out.
Acronis Files Connect: "Another copy of Files Connect with the same serial number has been found on the network" Error
Acronis Files Connect: Ghosted Volumes cause problems with some Applications (Quark/Adobe)
Acronis Files Connect: Error "The Acronis Files Connect File Server For Macintosh Service Failed To Start. Acronis Files Connect File Server For Macintosh Is Not A Valid Win32 Application"
Why do some of my folders within an Acronis Files Connect volume and/or the volumes themselves appear locked from OS X 10.4.6 (and higher) clients?
Acronis Files Connect: error "The configured Master Server is not resolvable by the Acronis Files Connect server. This may be due to the specified Master Server name not being present in DNS."
Acronis Files Connect: when "My Documents" or "Shared Documents" type folders are shared as volumes, why do they sometimes fail to initialize?
Acronis Files Connect: Canto Cumulus returns wrong graphic
Acronis Files Connect: error "Unable to determine site index for ip address x.x.x.x. This user will not be able to access DFS shares on volume X"
Acronis Files Connect: removing DFS client for Mac
Acronis Files Connect: sometimes when I set the view for a particular folder in the Macintosh Finder, it doesn't remember the view the next time I log on. How can I set the view so that it will be remembered the next time?