Acronis offers technical product and troubleshooting trainings to Service Providers and Cloud Resellers as part of on-boarding process. After passing those trainings you will get a solid level of knowledge in Acronis solutions for Service Providers and will be capable of providing Level 1 (Tier 1) technical support for Acronis products according to the Acronis Service Provider Support Guidelines.
We offer trainings in the following products:
Acronis Cyber Cloud Foundations
Acronis Cyber Protect Cloud
Acronis Cyber Backup Cloud
Acronis Cyber Disaster Recovery Cloud
Acronis Cyber Files Cloud & Notary Cloud
Each training course is followed by an exam. Upon passing one, you'll receive an digital certificate confirming you are a certified Acronis Cloud Tech Associate. Please keep in mind that since Acronis products are under constant process of development and improvement, each certificate is valid for one year period since it has been issued. Once the certificate has expired, it's necessary to take the training course and the exam again in order to get a new certificate.
Solution Engineer-led session that covers entire functionality of Acronis Cyber Cloud platform.
Be the first to know about all the newest releases and most popular questions on supporting Acronis Service Provider products by checking our Support Digest for Service providers on our Forum. Check out the most recent issue:
|Acronis Cyber Infrastructure 4.7||Product & troubleshooting training||English|
|Acronis Cyber Backup Advanced 12.5 SPLA||Product training||English|
|Acronis Cyber Protect 15||Product training. What's new||English|
|New Virtualization features||English|
|Acronis Backup Advanced for vCloud||Product training||English|
|Acronis True Image 2021||Product training||English|
|Acronis Cyber Protect Home & Business||English|
If you would like to be informed about newly available trainings, receive other support-related notifications or request an online training, submit your request to Team-Support-Notifications.