Support Training and Certification for Cloud Resellers

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Support training materials and certification for Cloud Resellers

Description

In this article you can find self-study material that will help you pass the Acronis Cloud Resellers Support Certification in order to provide advanced technical support for Acronis products to your Service Providers.

Once you learn the training material, read the documentation and work with the product, you can proceed to the certification exam.

Webinars

Request your Advanced Support Training webinar at Team-Support-Notifications.


Standard Support Training

To complete standard support training, proceed to https://kb.acronis.com/MSPtraining and follow instructions.

Advanced Training

You can request a training on one of the following topics:

Troubleshooting

  • Logging System
  • VSS
  • Installation
  • Crash / Lockup
  • Networking
  • Linux / Mac
  • Virtual Machines (VMware, Hyper-V, Virtuozzo)
  • Applications (SQL, Exchange, AD, SharePoint, others)

Acronis Backup Cloud

  • Account API
  • Backup API (BETA)
  • API integration (OSA, WHMCS, ConnectWise, LabTech)
  • Physical Data Shipping
  • Monitoring
  • Advanced setup scenarios (Backup, Recovery, DR, Migration)

Acronis Storage

  • Advanced configuration (S3, iSCSI, Backup Gateway)
  • Advanced Technology overview
  • CLI operations
  • Monitoring
  • Restore after hardware failure

Acronis Storage Gateway

  • S3 backend setup
  • Azure backend setup
  • NFS backend setup

More information

If you would like to be informed about new available trainings, receive other support-related notifications or request an online training, submit your request to Team-Support-Notifications.

You are welcome to provide your feedback on training and certification process in this satisfaction survey.