Knowledge Base

Recreate /etc/init.d after uninstalling the old product This article applies to: Acronis Backup & Recovery 11 Server for Linux Acronis Backup & Recovery 11 Advanced Server - Agent for Linux Acronis Backup & Recovery 11 ...

Article - Public - Updated 2011-09-26 14:58

Reinstall SnapAPI drivers to fix the issue This article applies to: All Windows editions of Acronis products Symptoms You launch Acronis software or start performing an operation with a hard disk drive; You get the ...

Article - Public - Updated 2011-09-26 07:35

Acronis products are a backup and recovery solution for restoring disks/partitions or files/folders This article applies to: All Acronis backup software Description Acronis products are designed for the following scenarios: ...

Article - Public - Updated 2011-08-23 13:38

Acronis Backup & Recovery 11 is fully compatible with Aladdin Secret Disk. Other Acronis products have limited compatiblity This article applies to: All Acronis backup software Description Acronis Backup & Recovery 11 ...

Article - Public - Updated 2011-08-16 13:34

This is a known limitation This article applies to: All Acronis backup software Description There is no possibility to create an incremental or a differential backup on CD, DVD or Blu-ray discs, regardless of whether there is a ...

Article - Public - Updated 2011-01-13 12:34

Acronis products store backup data in proprietary TIB format using compression This article applies to: Acronis Backup & Recovery 11 Acronis Backup & Recovery 10 Acronis Snap Deploy Acronis True Image Echo Acronis ...

Article - Public - Updated 2011-08-23 14:13

Regardless on what partition you install the product, you will always need to have enough free space on the system partition This article applies to: All Windows editions of Acronis products Description Installation of an ...

Article - Public - Updated 2011-09-14 11:46

Contact Acronis Customer Central for a resolution This article applies to: All Acronis products (!) If the product does not detect the hard disks in Windows, please see  Acronis Product Does Not Detect Hard Disks in Windows . ...

Article - Public - Updated 2010-11-03 12:13

How to collect logs of SnapAPI drivers in Linux Introduction The SnapAPI module is in charge of all I/O operations on the hard disk of Acronis software. When investigating issues with Acronis Backup Software Editions for Linux, Acronis ...

Article - Public - Updated 2011-06-24 07:57

What should be checked if an Acronis Corporate product does not accept serial number This article applies to:  Acronis Backup & Recovery 10/11 (all editions) Acronis True Image Echo Echo (all editions) Acronis True Image 9.1 ...

Article - Public - Updated 2011-06-28 08:26

This compatibility issue has been fixed This article applies to: All Acronis Backup Software Acronis Disk Director Description Dataram RAMDisk and Acronis software are incompatible. Use of both Dataram RAMDisk and ...

Article - Public - Updated 2011-03-22 16:05

This is a Check Point issue. As a workaround, reinstall the Check Point software This article applies to: Acronis Backup software Symptoms Using Acronis software, you back up your system disk protected with Check Point; ...

Article - Public - Updated 2010-10-18 09:27

After restoring a disk encrypted with Check Point software, the partitions on it may become inaccessible This article applies to: Acronis Backup software Description You can back up a disk encrypted with Check Point software. ...

Article - Public - Updated 2010-10-18 09:26

Acronis Secure Zone cannot be created on a disk protected with low-level encryption software This article applies to: Acronis Backup software Description Acronis Secure Zone is incompatible with low-level disk encryption ...

Article - Public - Updated 2010-12-08 12:46

This is a Synology DiskStation Manager 3.0 issue This article applies to: All Acronis Backup software Symptoms You are attempting a backup to Synology DiskStation Manager 3.0 (DSM) NAS; The backup fails with an error ...

Article - Public - Updated 2011-04-06 07:00

Step-by-step instructions on how to convert a backup archive (*.tib) to virtual hard disk (*.vhd) and import it to Hyper-V This article applies to: Acronis True Image Echo Enterprise Server Acronis True Image Echo Virtual Edition ...

Article - Public - Updated 2010-10-25 13:08

Acronis True Image Home 2012 supports  Windows Home Server 2011. All other Acronis products and other versions of Windows Home Server are currently not compatible This article applies to: Acronis True Image Home 2012 All other ...

Article - Public - Updated 2011-10-14 07:12

A file backup is a copy of files. A disk or partition image is a snapshot of the drive This article applies to: All Acronis backup products Description A backup is a copy of selected files, folders or information stored on ...

Article - Public - Updated 2011-06-23 12:08

As a workaround, perform the necessary operations from Windows, WinPE or BartPE This article applies to: Acronis Bootable Media of all Acronis Products Symptoms You boot a Fujitsu Siemens Esprimo machine from Acronis Bootable ...

Article - Public - Updated 2010-06-17 08:56

This prompt can be safely skipped This article applies to: Acronis Backup & Recovery 10 Acronis True Image Echo Symptoms You are restoring Windows 2000 image to dissimilar hardware using Acronis Universal Restore; ...

Article - Public - Updated 2010-05-17 13:36