Knowledge Base

0x01350016+0x01780001+0x01780001+0x01780001+0x01470013+0x01470012+0x00CA000C 0x01470013+0x01470012+0x00CA000D License server is not ...

Article - Public - Updated 2011-12-28 15:22

Install a new version of SnapAPI drivers with a fix This article applies to: Acronis Backup & Recovery 11 Symptoms You are using 3ware  controller (e.g. 3ware 9650, 3ware 9750); You install Acronis Backup & ...

Article - Public - Updated 2011-12-07 08:12

0x014F0020+0x014F0015 Use SMTP server that supports the "DATA" command This article applies to: Acronis Backup & Recovery 11 Symptoms You send ...

Article - Public - Updated 2011-12-02 11:03

0x014F0020+0x014F000F Check network connection and IP address. Symptoms You specify the e-mail notifications and click Send test e-mail message; You receive ...

Article - Public - Updated 2011-12-12 11:51

0x00624E29+0x00D281F7 Create a new user account manually and specify it as MMS user during installation. Symptoms You try to install Acronis Backup & Recovery 11; ...

Article - Public - Updated 2011-12-29 09:41

0x00624E20 Collect the log and send it to Acronis Customer Central for investigation This article applies to: Acronis Snap Deploy 4 Symptoms You start ...

Article - Public - Updated 2011-11-14 10:18

0x0113000B+0x01130009 0x01130009+0x01130009 Check the license key and connection to the remote Acronis License Server This ...

Article - Public - Updated 2011-12-21 13:10

0x01140002+0x01140002+0x01140005+0x00450037+0x00450047 Make sure you have ports 9876 and 25001 open This article applies to: Acronis Backup & Recovery 11 ...

Article - Public - Updated 2011-11-04 13:27

Do not install Acronis Backup & Recovery 11 and Acronis vmProtect 6 on the same machine This article applies to: Acronis vmProtect 6 Acronis Backup & Recovery 11 Virtual Edition Symptoms You install Acronis Backup ...

Article - Public - Updated 2011-11-18 07:42

Run the tool to fix the issue This article applies to: Acronis Backup & Recovery 11 Advanced Server  Acronis Backup & Recovery 11 Virtual Edition  Acronis Backup & Recovery 11 Advanced Server SBS Edition Acronis ...

Article - Public - Updated 2011-10-21 07:46

0x00AD0011 The remote machine is inaccessible This article applies to: Acronis Backup & Recovery 11 Symptoms You try to connect to Acronis Management ...

Article - Public - Updated 2011-12-21 12:59

Reboot the machine after the installation of Acronis OS Deploy Server on the same machine with Acronis Backup & Recovery PXE Server This article applies to: Acronis Backup & Recovery 11 Acronis Backup & Recovery 10 ...

Article - Public - Updated 2011-11-03 09:18

List of supported operating systems This article applies to: Acronis Snap Deploy 4 Description Any of the Acronis Snap Deploy 4 components can be installed on the following operating systems: Windows Server 2008 R2 ...

Article - Public - Updated 2011-11-03 08:57

This is a known issue This article applies to: Acronis Backup & Recovery 11 Advanced Server Acronis Backup & Recovery 11 Advanced Server - SBS Edition Acronis Backup & Recovery 11 Virtual Edition Acronis Backup ...

Article - Public - Updated 2011-12-26 13:03

Uninstall the Acronis Upgrade Tool from the remote machine and reattempt the remote installation This article applies to: Acronis Backup & Recovery 11 Symptoms You attempt to install Acronis Backup & Recovery 11 ...

Article - Public - Updated 2011-10-31 15:24

Download the new build and update the components locally or remotely This article applies to: Acronis Backup & Recovery 11 Advanced Server Acronis Backup & Recovery 11 Virtual Edition Acronis Backup & Recovery 11 ...

Article - Public - Updated 2011-09-27 15:23

Download the new build and run the update This article applies to: Acronis Backup & Recovery 11 Server for Windows Acronis Backup & Recovery 11 Workstation Introduction For information on how to download the latest ...

Article - Public - Updated 2011-09-27 15:22

The utility removes Acronis Backup & Recovery 11 and its components from Windows Description Acronis Backup & Recovery 11 Cleanup Utility is a console application that removes Acronis Backup & Recovery 11 and its components from ...

Article - Public - Updated 2011-09-16 12:34

This is a known issue This article applies to: Acronis Backup & Recovery 11 Symptoms You activate Acronis Startup Recovery Manager; You back up the system with the Acronis Startup Recovery Manager activated; You ...

Article - Public - Updated 2011-11-16 15:59

Download an install the latest version of Windows Installer on the target machine This article applies to: Acronis Backup & Recovery 11 Symptoms On the target machine you have Windows Installer version older than 3.1 ...

Article - Public - Updated 2011-09-15 12:52