Knowledge Base

0x00AF0010 Make sure that target agent is not Standalone This article applies to: Acronis Backup & Recovery 11 Advanced Server Acronis Backup & Recovery 11 ...

Article - Public - Updated 2012-02-08 09:59

0x014F0020+0x014F0013 Make sure that you provided correct user name and password Symptoms You are trying to send a notification e-mail. Operation fails with error code ...

Article - Public - Updated 2012-02-07 09:11

0x0010C45A+0x0000FFF0 Activate Acronis VSS provider or turn off VSS entirely This article applies to: Acronis Backup & Recovery 11 All Windows Editions ...

Article - Public - Updated 2012-02-03 14:37

Citrix XenServer 6.0 is supported starting from Build 17318 This article applies to: Acronis Backup & Recovery 11 Description Acronis Backup & Recovery 11 supports Citrix XenServer 6.0 starting from Build 17318. This ...

Article - Public - Updated 2012-01-30 13:30

This is a known issue This article applies to: Acronis Backup & Recovery 11 Symptoms You have a disk backup of the ESX 5 host; An attempt to restore this backup completes with the following warnings: Several ...

Article - Public - Updated 2012-01-27 09:37

As a workaround, restore volumes This article applies to: Acronis Backup & Recovery 11 Symptoms You back up the whole disk that has ESX(i) 4.0 or 4.1 installed; Then you boot your machine from Acronis Bootable Media; ...

Article - Public - Updated 2012-01-26 12:26

The recommendation is to use Virtual Appliance instead of Windows Agent This article applies to: Acronis vmProtect Description There are two ways to install Acronis vmProtect 6: the software can be installed directly on ESX(i) ...

Article - Public - Updated 2012-01-24 14:12

This article applies to: Acronis Backup & Recovery Online Introduction Acronis Backup & Recovery Online is a subscription-based service. You need to renew your subscription before it expires to make sure that your important data ...

Article - Public - Updated 2012-01-13 16:13

As a workaround, use an existing user that is part of the "Backup operators" group This article applies to: Acronis Disk Director 11 Advanced Symptoms You are installing Acronis Disk Director 11 Advanced on a ...

Article - Public - Updated 2012-01-09 12:41

As a workaround, disable one of the NICs in Device Manager This article applies to: Acronis Snap Deploy 4 Symptoms You have Acronis OS Deploy Server installed on a machine with multiple NICs and only of the NICs is plugged in ...

Article - Public - Updated 2011-12-26 13:56

0x01350016+0x01780001+0x01780001+0x01780001+0x01470013+0x01470012+0x00CA000C 0x01470013+0x01470012+0x00CA000D License server is not ...

Article - Public - Updated 2011-12-28 15:22

You can remove alerts using a special script This article applies to: Acronis Backup & Recovery 11 Advanced Server Acronis Backup & Recovery 11 Virtual Edition Acronis Backup & Recovery 11 Advanced Server - SBS Edition ...

Article - Public - Updated 2011-12-07 14:04

Install a new version of SnapAPI drivers with a fix This article applies to: Acronis Backup & Recovery 11 Symptoms You are using 3ware  controller (e.g. 3ware 9650, 3ware 9750); You install Acronis Backup & ...

Article - Public - Updated 2011-12-07 08:12

0x00AD0003+0x00030002 Acronis Managed Machine Service is not started This article applies to: Acronis Backup & Recovery 11 Advanced Server Acronis Backup & ...

Article - Public - Updated 2011-12-06 08:28

0x01140007+0x0045005B+0x0045000C+0x00BE0081 Install "Components for Remote Installation" This article applies to: Acronis Backup & Recovery 11 ...

Article - Public - Updated 2011-12-12 08:27

0x0135000F As a workaround, restart the Acronis Management Server Service This article applies to: Acronis Backup & Recovery 11 Symptoms You connect to ...

Article - Public - Updated 2012-01-27 12:58

0x00AD0003+0x00030431 Make sure that the required component is installed This article applies to: Acronis Backup & Recovery 11 Symptoms You try to ...

Article - Public - Updated 2012-01-05 15:13

0x00624E29+0x007F81FB Create a new user account manually and specify it as Acronis Management Server Service user during installation This article applies to: Acronis ...

Article - Public - Updated 2011-12-06 08:25

0x014F0020+0x014F0016 Authentication  error on SMTP server This article applies to: Acronis Backup & Recovery 11 Symptoms You send a test e-mail ...

Article - Public - Updated 2011-12-02 11:04

0x014F0020+0x014F0015 Use SMTP server that supports the "DATA" command This article applies to: Acronis Backup & Recovery 11 Symptoms You send ...

Article - Public - Updated 2011-12-02 11:03