Knowledge Base

The issue has been fixed This article applies to: Acronis Backup and Security 2010 Acronis Internet Security 2010 Symptoms An attempt to update the product database from January 1, 2012 errors out with the following message: ...

Article - Public - Updated 2012-01-18 16:12

0x00620002+0x0000FFF0+0x80070641 This is an issue with the Windows installer This article applies to: Acronis True Image Home 2012 Symptoms An attempt to ...

Article - Internal - Updated 2012-01-12 14:00

Upgrade to Acronis Backup and Security 2011 or contact Acronis Customer Central This article applies to: Acronis Backup and Security 2010 Acronis Internet Security 2010 Symptoms You have a valid and active license of ...

Article - Public - Updated 2012-01-12 13:56

As a workaround, use an existing user that is part of the "Backup operators" group This article applies to: Acronis Disk Director 11 Advanced Symptoms You are installing Acronis Disk Director 11 Advanced on a ...

Article - Public - Updated 2012-01-09 12:41

Make sure you have both Acronis True Image Home 2012 Upgrade serial number and a serial number from a previous version of Acronis True Image Home This article applies to: Acronis True Image Home 2012 Introduction You can install ...

Article - Public - Updated 2012-01-19 14:51

Insert the card before booting the operating system This article applies to: Acronis True Image Home 2012 Symptoms You have Acronis True Image Home 2012 installed on the machine with an external card reader; After you ...

Article - Public - Updated 2012-01-04 15:29

How to replace serial number This article applies to: Acronis True Image Home 2012 Introduction In some cases you may need to change the serial number for the installed Acronis True Image Home 2012, e.g. if you purchased a new ...

Article - Public - Updated 2011-12-30 13:42

As a workaround, disable one of the NICs in Device Manager This article applies to: Acronis Snap Deploy 4 Symptoms You have Acronis OS Deploy Server installed on a machine with multiple NICs and only of the NICs is plugged in ...

Article - Public - Updated 2011-12-26 13:56

0x00040007 The specified file cannot be found This article applies to: Acronis True Image Home 2012 Symptoms You attempt an operation (backup, explore, ...

Article - Public - Updated 2011-12-20 14:19

0x000B03E9+0x01E50006+0x00040011+0x0000FFF0+0x80070002 An entry for this backup is corrupt on the database This article applies to: Acronis True Image Home 2012 ...

Article - Public - Updated 2011-12-14 14:32

0x00040014+0x0000FFF0+0x800704C3 0x0064000D+0x00040014+0x0000FFF0+0x800704C3 To fix the issue, update to the latest build This ...

Article - Public - Updated 2011-12-13 09:00

0x006400D1+0x00AC0041+0x00AC0040+0x01AF0006+0x01AF0005+0x00040007+0x0000FFF0+0x8007000F Use the  "Remove from the list" option This article applies to: ...

Article - Public - Updated 2011-12-06 11:51

0x00640231+0x0090000D+0x00900014+0x00040011 The backup script cannot be found. Restart the product and delete the backup manually, if needed This article applies to: ...

Article - Public - Updated 2011-12-05 09:31

0x006400D0+0x00640907+0x00AC0041+0x00AC0040+0x01AF0006+0x01AF0005+0x00040007+0x0000FFF0+0x8007000F ...

Article - Public - Updated 2011-12-16 11:15

0x006400D0+0x00640907+0x01E50005+0x000B007F+0x000B041D+0x00040011+0x0000FFF0+0x80070002 ...

Article - Public - Updated 2011-12-05 09:29

0x0135000F As a workaround, restart the Acronis Management Server Service This article applies to: Acronis Backup & Recovery 11 Symptoms You connect to ...

Article - Public - Updated 2012-01-27 12:58

0x00624E29+0x007F81FB Create a new user account manually and specify it as Acronis Management Server Service user during installation This article applies to: Acronis ...

Article - Public - Updated 2011-12-06 08:25

0x006400C8+0x0064023B+0x00900012+0x0009005C As a workaround, restart the product to see the task progress This article applies to: Acronis True Image Home 2012 ...

Article - Public - Updated 2011-12-01 15:03

0x01410002+0x00040014+0x0000FFF0+0x80070020 Restart the program or create the temporary folder manually This article applies to: Acronis True Image Home 2012 ...

Article - Public - Updated 2011-12-01 14:57

0x00620002+0x00620017 Uninstall the product and reattempt installation This article applies to: Acronis True Image Home 2012 Symptoms You are running ...

Article - Public - Updated 2011-12-01 14:44