Knowledge Base

This is a Microsoft Exchange Server issue

This is not supported

Only older versions of Acronis products support VIA C3 processors

This article applies to:

Dismount the Microsoft Exchange database, and then remount it to resolve the issue

An attempt to connect to an Acronis Agent fails with "Active Directory is not available for the specified user. Cannot create MAPI profile. Probably, the user does not have a mailbox or Microsoft Exchange MAPI and CDO are probably out of date."

Acronis Recovery for Microsoft Exchange errors out on trying to restore Information Stores from full backup

You can recover separate mailboxes or E-Mails from a backup archive of an Information Store, but the process can be time-consuming

Acronis Recovery for Microsoft Exchange is not a cluster-aware application, and does not include support for cluster-related settings or events

Table of operating systems supported by Acronis products