Knowledge Base

This article applies to:

• Acronis Backup & Recovery Online

Introduction

Acronis Backup & Recovery Online is a subscription-based service. You need to renew your subscription before it expires to make sure that your important data is continuously backed up and you are able to access the online backup copy in case of a disaster.

Pros and cons of both methods

Install Acronis Agent on the remote machine, connect to it, create a master image

This has been fixed

Start the installation, enter the serial number and follow the wizard. The product will automatically activated and tied to your machine

This is a graphic user interface issue

A full Acronis Backup & Recovery 10 Advanced Server Virtual Edition license is needed in order to install Acronis Agent for Hyper-V

This an issue with filtering information when browsing. On restore, the correct files are recovered

The online server is temporarily down. Please reattempt the backup in ten minutes or later

This is a known issue. Do not run the validation task of a backup stored online if this may potentially interfere with other Acronis Backup & Recovery 10 tasks