Knowledge Base

Install the latest snapapi26 module to fix the issue

Recreate the Group Policy and deploy it

Connection to Acronis Agent for ESX/ESXi (Virtual Appliance) fails after the ESX IP address change. As a result, scheduled Virtual Appliance backup tasks fail too

Edit the task to have the deleted folder excluded

Insert the "export NOSMBFS=1" to /usr/sbin/acronis_mms to fix the issue

This is a Red Hat Enterprise Linux kernel issue

List of password symbols to access SMB shares from trueimagecmd

The most probable cause is that the Linux distribution is missing the 32-bit libraries

To fix this, deploy the ESX agent on the ESX server whose virtual machines you want to back up and recover

Graphical User Interface (GUI) of the product will not work in Linux if there is no XRender extension