Knowledge Base

Instructions on how to enable Microsoft native VSS instead of the default Acronis VSS

This is probably a VMware issue. Try the steps described in the article to resolve it.

Try disabling write caching for the USB drive to solve the issue

Acronis True Image errors out with "Unable to create volume snapshot" when backing up volumes of over 4 TB in size in Linux

On an attempt to create a backup with folder or file exclusion, Acronis True Image 11 Home fails with the "Unable to create volume snapshot" error

Pre/post commands are executed before or after the whole backup process. Before/after data capture commands are executed during the backup process, right before and immediately after the snapshot

With the Enabled VSS support option Acronis True Image Echo errors out with the "Unable to create volume snapshot" error message when trying to backup a hard disk drive with EISA diagnostic partition

This article describes how to back up a virtual machine using Acronis True Image Echo and VMware Consolidated Backup

Acronis VSS provider is used to initiate creation of VSS snapshot, but MS VSS service is actually used

How to create backup with these applications