Knowledge Base

Connection to Acronis Agent for ESX/ESXi (Virtual Appliance) fails after the ESX IP address change. As a result, scheduled Virtual Appliance backup tasks fail too

Edit the task to have the deleted folder excluded

Acronis Storage Node does not support swapped drives. Managed vaults should only be created in permanent locations

The location of your backup archive has changed or is unavailable

The user account, under which Acronis Managed Machine Service is running, has no Back up files and directories and Restore files and directories privileges

Try reducing the HDD writing speed to 80% or less to work around the issue

If Acronis Management Server is installed on a guest operating system, which is backed up from the host, it will not display the correct task status on the dashboard

Instructions on how to solve the issue

Create two separate tasks if you are planning to back up local and network folders

Delete registry subkeys of a previous product installation