Knowledge Base

An attempt to connect to an Acronis Agent fails with "Active Directory is not available for the specified user. Cannot create MAPI profile. Probably, the user does not have a mailbox or Microsoft Exchange MAPI and CDO are probably out of date."

If you have Acronis True Image Echo Management Console installed on a machine with Active Directory and running Windows Server 2008, installation of remote components is impossible

The recommended way of using Acronis Universal Restore to migrate Active Directory with Domain Controller to a new machine with dissimilar hardware

AcronisInfo is a utility that automatically gathers User Rights Assignment list, Windows Event Log, Msinfo32, Acronis registry keys, Acronis logs, Schedreport, Acronis Report and list of user’s Active Directory groups 

Description of how to establish a proper connection to Acronis Agent on Microsoft Exchange Server from Acronis Recovery for Microsoft Exchange Management Console

The reason is that the backup was created with disabled VSS support

You can make Acronis True Image execute manually created batch files before and after the backup or restore

Back up Active Directory with Microsoft Ntbackup, then back up the server using Acronis True Image. Restore the server first with Acronis True Image, then restore Active Directory with Microsoft Ntbackup

If Primary Domain Controller of Windows 2000/2003 Active Directory goes down and Backup Domain controller automatically takes over, then Active Directory will be out of Sync after Primary Domain Controller is restored from a backup