Knowledge Base

There is no Active Restore feature in Acronis True Image Home 2010

You can recover separate mailboxes or E-Mails from a backup archive of an Information Store, but the process can be time-consuming

To get an installation serial number of a boxed product, you need first to activate it at the Acronis web site

Acronis True Image Echo Server for Linux Errors Out with "Not enough memory"

Restore of a mailbox or folder errors out due to insufficient free space even though there is enough free space on the server hard disks

Where to find the serial number of your copy of Acronis product

Create a new Exchange user account, which is a member of Administrators group, Domain Admins group, Domain Users group, Enterprise Admins group. Use the created account to run the backup again

Per Microsoft limitation, the Exchange user must have minimum 1 E-mail in the mailbox to operate properly with the Exchange database. As a workaround, send an E-mail to the user in question.

Provide the username in the form of DOMAIN\Username; make sure the user is a member of Administrators group, Domain Admins group, Enterprise Admins group; delete the v8.0 subkey from Windows Registry

Defective serial numbers were accidentally provided in some boxes