Knowledge Base

Using Windows Installer CleanUp Utility remove an Acronis product's configuration information from the system

This article provides information on how to find, identify and resolve typical errors in MSI logs of Acronis software

To install an Acronis product from command-line you need to extract the installation package and then issue the msiexec command along with defining necessary switches

If there is an issue with correct installation of Acronis software, then it can be useful to send an installation log along with the request for support

Try removing Acronis True Image Backup Archive Explorer to see if this resolves the issue

Follow the steps in the scheme to troubleshoot and resolve the installation issues with Acronis software