Knowledge Base

This is an issue in the product that will be fixed in a future update

Try reducing the HDD writing speed to 80% or less to work around the issue

Instructions on how to solve the issue

Create two separate tasks if you are planning to back up local and network folders

There is an unsupported version of Microsoft Outlook installed on the machine that crashes the application

This is not supported

The issue is in WMI

This is an issue in the product. As a workaround, run the backup manually

Introduction

Acronis Smart Error Reporting is a technology that allows Acronis customers to gain access to online solutions database and get relevant information about error messages shown by Acronis products.

Description

How does Smart Error Reporting work?

Dismount the Microsoft Exchange database, and then remount it to resolve the issue