Knowledge Base

The issue has been fixed This article applies to: Acronis Backup and Security 2010 Acronis Internet Security 2010 Symptoms An attempt to update the product database from January 1, 2012 errors out with the following message: ...

Article - Public - Updated 2012-01-18 16:12

Upgrade to Acronis Backup and Security 2011 or contact Acronis Customer Central This article applies to: Acronis Backup and Security 2010 Acronis Internet Security 2010 Symptoms You have a valid and active license of ...

Article - Public - Updated 2012-01-12 13:56

Engine version and virus signature may be different on different operating systems This article applies to: Acronis Backup and Security 2010 Acronis Internet Security 2010 Acronis Antivirus 2010 Description Version of ...

Article - Public - Updated 2011-05-27 11:49

If you have an active Acronis Backup and Security 2010 subscription, you can download and install the full version of Acronis Backup and Security 2011 for free This article applies to: Acronis Backup and Security 2010 Acronis Backup ...

Article - Public - Updated 2012-01-09 16:07

Comparison chart of Acronis Backup & Recovery Online Backup and Acronis Online Home Backup This article applies to: Acronis Backup Recovery Online Backup Acronis Online Home Backup Description Acronis Backup ...

Article - Public - Updated 2011-08-23 12:31

Regardless on what partition you install the product, you will always need to have enough free space on the system partition This article applies to: All Windows editions of Acronis products Description Installation of an ...

Article - Public - Updated 2011-09-14 11:46

Contact Acronis Customer Central for a resolution This article applies to: All Acronis products (!) If the product does not detect the hard disks in Windows, please see  Acronis Product Does Not Detect Hard Disks in Windows . ...

Article - Public - Updated 2010-11-03 12:13

Acronis True Image Home 2012 supports  Windows Home Server 2011. All other Acronis products and other versions of Windows Home Server are currently not compatible This article applies to: Acronis True Image Home 2012 All other ...

Article - Public - Updated 2011-10-14 07:12

0x00980191+0x009800C8+0x009800CD Delete certificate file and reconnect to Online Backup This article applies to: Acronis True Image Home 2011 Acronis True Image ...

Article - Public - Updated 2010-12-08 11:08

What should be checked if an Acronis Home product does not accept serial number This article applies to: Acronis True Image Home (all versions) Acronis True Image Home Plus Pack (all versions) Acronis Disk Director (all ...

Article - Public - Updated 2011-03-25 10:20

This is an issue in the product. You can execute the task manually This article applies to: Acronis Internet Security Suite 2010 Acronis Backup and Security 2010 Symptoms You run Acronis Backup and Security in ...

Article - Public - Updated 2010-09-01 09:41

A file backup is a copy of files. A disk or partition image is a snapshot of the drive This article applies to: All Acronis backup products Description A backup is a copy of selected files, folders or information stored on ...

Article - Public - Updated 2011-06-23 12:08

This is a false error message This article applies to: Acronis True Image Home 2010 Acronis Backup and Security 2010 Symptoms You attempt to save all logs ( Tasks & Log -> Save all ): The ...

Article - Public - Updated 2010-07-09 07:32

An overview of the Acronis product licensing Description Product name Number of machine covered by 1 license License period Acronis Backup and Security 2011 Standard 3 physical machines / 5 GB ...

Article - Public - Updated 2011-12-13 15:42

This has been fixed This article applies to: Acronis True Image Home 2010 Acronis Backup & Recovery 10 (All Editions) Symptoms You attempt to start your Dell machine from Acronis Bootable Media; After loading, the ...

Article - Public - Updated 2010-10-06 04:36

Since Acronis Backup and Security 2010 includes online backup subscription, you can register only one serial number under one account This article applies to: Acronis Backup and Security 2010 Description An attempt to register ...

Article - Public - Updated 2010-07-02 12:22

As a workaround, perform the necessary operations from Windows, WinPE or BartPE This article applies to: Acronis Bootable Media of all Acronis Products Symptoms You boot a Fujitsu Siemens Esprimo machine from Acronis Bootable ...

Article - Public - Updated 2010-06-17 08:56

If an archive is split in several volumes, recovery can fail for the first time. It should work correctly if you reattempt the restore This article applies to: Acronis True Image Home 2010 Acronis Backup and Security 2010 ...

Article - Public - Updated 2011-04-06 08:07

Allow the Network access for VMware Adapter on the "Network" tab This article applies to: Acronis Backup and Security 2010 Acronis Internet Security Suite 2010 Introduction VMware virtual machines may have some ...

Article - Public - Updated 2010-05-21 07:06

0x0000FFF0 Acronis services are not started. As a result, operations fail This article applies to: Acronis True Image Home 2010 Acronis True Image Home 2010 Plus Pack ...

Article - Public - Updated 2010-11-10 12:01