Knowledge Base

0x00620002+0x0000FFF0+0x80070641 This is an issue with the Windows installer This article applies to: Acronis True Image Home 2012 Symptoms An attempt to ...

Article - Internal - Updated 2012-01-12 14:00

Make sure you have both Acronis True Image Home 2012 Upgrade serial number and a serial number from a previous version of Acronis True Image Home This article applies to: Acronis True Image Home 2012 Introduction You can install ...

Article - Public - Updated 2012-01-19 14:51

Insert the card before booting the operating system This article applies to: Acronis True Image Home 2012 Symptoms You have Acronis True Image Home 2012 installed on the machine with an external card reader; After you ...

Article - Public - Updated 2012-01-04 15:29

How to replace serial number This article applies to: Acronis True Image Home 2012 Introduction In some cases you may need to change the serial number for the installed Acronis True Image Home 2012, e.g. if you purchased a new ...

Article - Public - Updated 2011-12-30 13:42

0x00040007 The specified file cannot be found This article applies to: Acronis True Image Home 2012 Symptoms You attempt an operation (backup, explore, ...

Article - Public - Updated 2011-12-20 14:19

0x000B03E9+0x01E50006+0x00040011+0x0000FFF0+0x80070002 An entry for this backup is corrupt on the database This article applies to: Acronis True Image Home 2012 ...

Article - Public - Updated 2011-12-14 14:32

0x00040014+0x0000FFF0+0x800704C3 0x0064000D+0x00040014+0x0000FFF0+0x800704C3 To fix the issue, update to the latest build This ...

Article - Public - Updated 2011-12-13 09:00

0x006400D1+0x00AC0041+0x00AC0040+0x01AF0006+0x01AF0005+0x00040007+0x0000FFF0+0x8007000F Use the  "Remove from the list" option This article applies to: ...

Article - Public - Updated 2011-12-06 11:51

0x00640231+0x0090000D+0x00900014+0x00040011 The backup script cannot be found. Restart the product and delete the backup manually, if needed This article applies to: ...

Article - Public - Updated 2011-12-05 09:31

0x006400D0+0x00640907+0x00AC0041+0x00AC0040+0x01AF0006+0x01AF0005+0x00040007+0x0000FFF0+0x8007000F ...

Article - Public - Updated 2011-12-16 11:15

0x006400D0+0x00640907+0x01E50005+0x000B007F+0x000B041D+0x00040011+0x0000FFF0+0x80070002 ...

Article - Public - Updated 2011-12-05 09:29

0x006400C8+0x0064023B+0x00900012+0x0009005C As a workaround, restart the product to see the task progress This article applies to: Acronis True Image Home 2012 ...

Article - Public - Updated 2011-12-01 15:03

0x01410002+0x00040014+0x0000FFF0+0x80070020 Restart the program or create the temporary folder manually This article applies to: Acronis True Image Home 2012 ...

Article - Public - Updated 2011-12-01 14:57

0x00620002+0x00620017 Uninstall the product and reattempt installation This article applies to: Acronis True Image Home 2012 Symptoms You are running ...

Article - Public - Updated 2011-12-01 14:44

0x006400D1+0x01E50005+0x000B007F+0x000B041D+0x00040011+0x0000FFF0+0x80070002 The backup on the network share has been moved or is corrupt. Use the "Remove the list" option ...

Article - Public - Updated 2011-12-02 14:01

0x00640324+0x00640903+0x00E4002D+0x00E40021+0x0000FFF0+0x800706BA 0x00640064+0x00640903+0x00E4002D+0x00E40021+0x0000FFF0+0x800706BA ...

Article - Public - Updated 2011-12-01 14:42

0x00640322+0x00640902+0x00AC0041+0x00AC0040+0x01AF0006+0x01AF0005+0x00040007+0x0000FFF0+0x80070057 Make sure the external device (e.g. USB disk) is plugged in and working This ...

Article - Public - Updated 2011-12-06 11:41

0x00040014 To fix the issue, update to the latest build This article applies to: Acronis True Image Home 2012 Symptoms From Acronis True Image Home 2012, ...

Article - Public - Updated 2011-12-01 11:13

0x006400D7+0x00640241+0x00640010 Readd the backup and recreate the backup settings to fix the issue This article applies to: Acronis True Image Home 2012 Symptoms ...

Article - Public - Updated 2011-12-01 14:40

0x013C0005 This is a generic message. Please look at the lines, which immediately precede it in the log This article applies to: Acronis True Image Home 2012 ...

Article - Public - Updated 2011-12-01 14:31