Knowledge Base

How to upgrade tape vaults from Acronis Backup & Recovery 10 to Acronis Backup & Recovery 11

Specify a random GUID on the "Notes" pane of the Virtual Appliance in vSphere

Delete two registry keys to fix the issue

Download the installation build and run the update

Make sure you have both Acronis True Image Home 2012 Upgrade serial number and a serial number from a previous version of Acronis True Image Home

Modify a registry key to resolve the issue

This has been fixed

Run the installation file and click "Update" to upgrade the installed components to the latest version

This article applies to:

• Acronis True Image Home 2012

Symptoms

1. You attempt to install Acronis True Image Home 2012 over Acronis True Image Home 2011 or Acronis True Image Home 2010;
2. The installation fails.

Cause

Depending on the system configuration, there could be several causes.

This has been fixed