Knowledge Base

This article applies to: Acronis Backup & Recovery Online Introduction Acronis Backup & Recovery Online is a subscription-based service. You need to renew your subscription before it expires to make sure that your important data ...

Article - Public - Updated 2012-01-13 16:13

This has been fixed This article applies to: Acronis True Image Home 2012 Symptoms You launch Acronis True Image Home 2012; An error pops up at the bottom of the window: Unknown error occured while connecting to ...

Article - Public - Updated 2011-11-16 08:36

To solve the issue, edit the backup plan to specify the location and backup scheme again This article applies to: Acronis Backup & Recovery 11 Symptoms In Acronis Backup & Recovery 10, you have a backup plan set up ...

Article - Public - Updated 2011-09-15 12:54

This is a graphic user interface issue This article applies to: Acronis True Image Home 2012 Symptoms You create a disk/partition backup; You restore a partition from backup; After recovery, the restored partition is ...

Article - Public - Updated 2011-08-24 12:08

This an issue with filtering information when browsing. On restore, the correct files are recovered This article applies to: Acronis Backup & Recovery 11 Symptoms Sample scenario Create folder C:\Test and put file ...

Article - Public - Updated 2011-06-21 08:12

0x00A20021+0x00A20022+0x0098032E+0x00980320 The online server is temporarily down. Please reattempt the backup in ten minutes or later This article applies to: Acronis ...

Article - Public - Updated 2011-05-19 11:26

This is a known issue. Do not run the validation task of a backup stored online if this may potentially interfere with other Acronis Backup & Recovery 10 tasks This article applies to: Acronis Backup & Recovery 10 (All Editions) ...

Article - Public - Updated 2011-04-14 12:11

This has been fixed This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 10 Online Symptoms In Acronis Backup & Recovery 10 interface, you press Activate Online Backup subscription ...

Article - Public - Updated 2011-08-30 11:25

This is a GUI issue This article applies to: Acronis True Image Home 2011 Acronis True Image Home 2010 Online Backup (Standalone) Symptoms Your Acronis Online Backup subscription is about to expire (15 days or less until ...

Article - Public - Updated 2011-03-28 07:37

How to convert a trial subscription of Acronis Backup & Recovery Online into the full one This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 Introduction If you have a trial ...

Article - Public - Updated 2011-06-23 09:51

Restoring from Acronis Online Storage in Acronis True Image Home 2011 This article applies to: Acronis True Image Home 2011 For information on how to back up to Acronis online server with Acronis True Image Home 2011 see Acronis ...

Article - Public - Updated 2011-01-19 16:34

Comparison chart of Acronis Backup & Recovery Online Backup and Acronis Online Home Backup This article applies to: Acronis Backup Recovery Online Backup Acronis Online Home Backup Description Acronis Backup ...

Article - Public - Updated 2011-08-23 12:31

This is a known product limitation This article applies to: Acronis Backup & Recovery 10 Online Description You have data backed up to Acronis Online Storage; When viewing the vault with the data on Acronis Online ...

Article - Public - Updated 2010-12-27 17:06

This article applies to: Acronis Backup & Recovery 10 Online Europe (!) The article does not apply to Acronis Backup & Recovery 10 Online users in all other regions. (!) The article does not apply to Acronis True Image Home. ...

Article - Public - Updated 2010-11-10 16:26

Make sure that you installed a fully functional version of Acronis Backup & Recovery 10 as opposed to the online backup only This article applies to: Acronis Backup & Recovery 10 All Editions Symptoms You install ...

Article - Public - Updated 2011-03-02 15:59

After disk defragmentation, a succeeding incremental backup will be almost the size of the full backup This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 The article does not apply to ...

Article - Public - Updated 2011-06-23 12:57

Currently Initial Seeding and Large Scale Recovery are available in the United States and in European Union This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 Description Currently the ...

Article - Public - Updated 2012-01-19 12:16

List of countries supported by Acronis Backup & Recovery Online This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 (!) For Acronis True Image Home see  List of Countries Supported by ...

Article - Public - Updated 2011-08-01 14:06

0x00980191+0x009800C8+0x009800CD Delete certificate file and reconnect to Online Backup This article applies to: Acronis True Image Home 2011 Acronis True Image ...

Article - Public - Updated 2010-12-08 11:08

Since Acronis Backup and Security 2010 includes online backup subscription, you can register only one serial number under one account This article applies to: Acronis Backup and Security 2010 Description An attempt to register ...

Article - Public - Updated 2010-07-02 12:22