Acronis True Image Home: Mouse Pointer Malfunctions on Wacom Tablets

Source URL (retrieved on 2013-06-18 22:10): http://kb.acronis.com/content/16606
Created - Nov 30, 2010; Updated - Nov 22, 2011

This is a known issue with the third party software used in Acronis True Image Home

This article applies to:

  • Acronis True Image Home 2011
  • Acronis True Image Home 2012

Symptoms

  1. You are operating Acronis True Image Home with a Wacom tablet;
  2. The Acronis True Image Home user interface fails to respond to mouse clicks.

Cause

This is a known issue with the third party software used in Acronis True Image Home.

The module that malfunctions with Wacom tablets is Qt - see Qt UI Framework.

You can also view the Qt Wacom Bug Report.

Solution

As a workaround, you can use a non-Wacom mouse.

More information

See also Acronis True Image Home 2012.

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