9665: Installation of Acronis True Image Home 2010 Over Acronis Backup and Security 2010 Fails

Submission of a form on this page has been disabled as you do not have JavaScript enabled in your browser. If you think this message is wrong - then just refresh the page.
Printer-friendly version

Acronis True Image Home 2010 is already included in Acronis Backup and Security 2010

This article applies to:

Symptoms

  1. You have Acronis Backup and Security 2010 installed on the machine;
  2. An attempt to install Acronis True Image Home 2010 on the same machine over Acronis Backup and Security 2010 interrupts with the following error message:

Cause

Acronis Backup and Security 2010 already includes a modified version of Acronis True Image Home 2010. See Acronis Backup and Security 2010 and Acronis Backup and Security 2010 License Policy.

Solution

Acronis Backup and Security 2010 already includes a modified version of Acronis True Image Home 2010. It is not possible to have both Acronis Backup and Security 2010 and usual version of Acronis True Image Home 2010 installed together.

The main difference between Acronis True Image Home 2010 modification included in Acronis Backup and Security 2010 and usual Acronis True Image Home 2010 is in licensing:

  • Acronis Backup and Security 2010 licensing is subscription based (1 year for 3 machines).
  • Acronis True Image Home 2010 licensing is permanent (permanent for 1 machine).

In addition, Acronis Backup and Security 2010 modification is specially designed and tested to work in this bundle - and to prevent any incompatibility issues only one product can be installed on the machine at the same time.

More information

See also Acronis Backup and Security 2010 License Policy.

Provide feedback on this information

Please use the form below to send us your comments. We read all feedback carefully.

Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please use our Contact Support Wizard.

Thank you for taking the time to send us your thoughts, we truly value your input.

To protect your privacy, do not include contact information in your feedback.