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8307: Installation of Acronis Internet Security Suite 2010 Fails with "Could not access network location..."

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Created - Feb 8, 2010; Updated - Feb 10, 2010
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Fix the corrupted Windows registry key to solve the issue

This article applies to:

Symptoms

An attempt to install Acronis Internet Security Suite 2010 fails with the following error message:

Could not access network location...

Cause

The following registry key is corrupted:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Solution

To solve the issue, please see Microsoft Knowledge Base Article 886549.

More information

See also Acronis Internet Security Suite 2010: Troubleshooting Installation Issues.

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