Knowledge Base

The application is probably blocked by the Firewall

This article applies to:

• Acronis Internet Security Suite 2010
• Acronis Backup and Security 2010

Symptoms

After installing Acronis Internet Security Suite 2010 or Acronis Backup and Security 2010 some application fails to establish a connection with Internet or some other source.

Cause

The application is most probably blocked by Firewall.

Solution

1. Start Acronis Internet Security Suite 2010 and switch to the Expert mode (see Acronis Internet Security Suite 2010: Novice, Intermediate, and Expert Modes);
2. Go to the Firewall -> Rules tab:

   

3. Check that the respective application modules are not blocked by some rule;
4. Create or modify the rule for the respective application and set it to Allow:

   

   

More information

See also Acronis Internet Security Suite 2010: Firewall.