Knowledge Base

Computer may fail to start on Wake-on-LAN after a hard shutdown

This article applies to:

• Acronis Backup & Recovery 10 Advanced Server
• Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
• Acronis Backup & Recovery 10 Advanced Workstation
• Acronis Backup & Recovery 10 Advanced Server - Virtual Edition
• Acronis True Image Echo Enterprise Server
• Acronis True Image Echo Virtual Edition
• Acronis True Image Echo for MS Windows SBS
• Acronis True Image Echo Workstation
• Acronis Snap Deploy 3

Symptoms

1. You are attempting to start an Acronis task on a machine that has been configured to start on Wake-on-LAN;
2. The machine fails to start.

Cause

Some machines do not support Wake-on-LAN after a hard shutdown (e.g. due to power failure).

Solution

Machine that do not support Wake-on-LAN after a hard shutdown have to be turned off via a Windows shutdown.

Some BIOS systems have an option to turn on a computer at a specific time every day, this feature can be used as well to turn on a machine at a specific time before backup.

More information

See also:

• Troubleshooting Issues with Acronis Backup & Recovery 10 and Wake-On-LAN
• Wake-On-LAN Technology Used in Acronis Backup & Recovery 10 Advanced Editions