
Ports and hostnames that Acronis Online Backup needs to have access to
This article applies to:
- Acronis True Image Home 2012
- Acronis True Image Home 2011
- Acronis True Image Home 2010
- Acronis Backup & Recovery 11
- Acronis Backup & Recovery 10
Description
Acronis Online Backup needs to have access to the following hostnames and ports:
| US |
EMEA |
- cloud-rs-us1.acronis.com 55556
- cloud-fes-us1.acronis.com 44445
- cloud-rs-us2.acronis.com 55556
- cloud-fes-us2.acronis.com 44445
- rpc.acronis.com 443
|
- cloud-rs-eu1.acronis.com 55556
- cloud-fes-eu1.acronis.com 44445
- rpc.acronis.com 443
|
You can check if the ports and hostnames are open in your network by issuing the telnet command. If they are accessible, you will see a blank screen after issuing the command:
telnet rpc.acronis.com 443


If they are not accessible, you will a respective failure message:

More information
In Windows Vista and Windows 7 you may need to enable telnet first:
- Go to Start -> Control Panel -> Programs;
- Under Programs and features, click Turn Windows features on or off;
- Check both the Telnet Client and Telnet Server boxes;
- Click OK.