Knowledge Base

Ports and hostnames that Acronis Online Backup needs to have access to

This article applies to:

• Acronis True Image Home 2011
• Acronis True Image Home 2010
• Acronis Backup & Recovery 11
• Acronis Backup & Recovery 10

Description

Acronis Online Backup needs to have access to the following hostnames and ports:

You can check if the ports and hostnames are open in your network by issuing the telnet command. If they are accessible, you will see a blank screen after issuing the command:

telnet rpc.acronis.com 443

If they are not accessible, you will a respective failure message:

More information

In Windows Vista and Windows 7 you may need to enable telnet first:

• Go to Start -> Control Panel -> Programs;
• Under Programs and features, click Turn Windows features on or off;
• Check both the Telnet Client and Telnet Server boxes;
• Click OK.