Knowledge Base

This has been fixed

This article applies to:

• Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

1. You are trying to back up a virtual machine running on VMware ESXi 4 vSphere with Essentials Plus Licensing;
2. The backup operation fails with one of the following error messages from VMware ESXi server:

   There are insufficient licenses to complete this operation. Feature hotplug not licensed, requires have have

   or

   License not available to perform the operation. Feature hotplug not licensed, requires need have have

   

   or

   There are insufficient licenses to complete this operation

   Failed to run the backup and recovery engine

   

   

Cause

This is a known issue that has been fixed.

Solution

This has been fixed and the fix is available in the latest build of Acronis Backup & Recovery 10. See Downloading the Latest Build of Acronis Software.

More information

See also:

• VMware Knowledge Base Article 1012295;
• VMware Community Discussion;
• Acronis Backup & Recovery 10 Support for VMware ESX/ESXi
• Acronis Backup & Recovery 10 Agent for ESX/ESXi