Knowledge Base

There is no Removable Storage Manager (RSM) in Windows Server 2008 R2 and Windows 7. Since Acronis Storage Node accesses tape drives through RSM, it does not support tape drives in Windows Server 2008 R2 or Windows 7

This article applies to:

• Acronis Backup & Recovery 10 Advanced Server
• Acronis Backup & Recovery 10 Server for Windows (Standalone)
• Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
• Acronis Backup & Recovery 10 Advanced Workstation
• Acronis Backup & Recovery 10 Workstation (Standalone)
• Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Description

Acronis Agent accesses tapes directly. If you have a tape drive attached to a machine with Windows Server 2008 R2 or Windows 7, then you will be able to save a backup to or restore from the tape drive.

Acronis Storage Node accesses tapes through Windows Removable Storage Manager (RSM). Since RSM is not available in Windows Server 2008 R2 and Windows 7, Acronis Storage Node does not support tapes in these operating systems. This means that you will not be able to create a centralized managed vault on the tape attached to a machine with Windows Server 2008 R2 or Windows 7.

As a workaround, you can attach the tape drives to a different Windows operating system - i.e. other than Windows Server 2008 R2 or Windows 7.

More information

See also Microsoft Developer Network Article on Removable Storage Manager.

See also:

• Acronis Backup & Recovery 10: Troubleshooting Issues with Tape Devices
• Acronis Backup & Recovery 10 Tape Support