40351: Acronis Products: Recovery of Windows XP or 2003 from IDE to AHCI Mode Makes System Unbootable

When performing a recovery of an Windows XP or 2003 Server system with a change from IDE to AHCI makes the system unbootable after succesfull recovery. To fix this issue, use an older Intel storage driver.

This article applies to:

  • All Acronis Backup products

Symptoms

  1. The backed up machine has Windows XP or Windows Server 2003 as operating system;
  2. The source machine uses IDE for the storage drives;
  3. The target machine uses AHCI mode;
  4. The recovery is performed using Acronis Universal Restore;
  5. After a successful recovery the system does not boot.

Cause

During the Acronis Universal Restore operation, an Intel driver (RST driver 11.7.0.1013) is used. Intel chipset drivers after version 11.2.0.1006 are not supporting Windows XP or Windows Server 2003. As a result the system is unbootable.

Solution

You can work around this issue, using the last compatible driver.

Please download this driver (RST driver 11.2.0.1006) and use it during Acronis Universal Restore operation.

More information

Feel free to contact Acronis Customer Central if you need additional assistance.

Components:

Provide feedback on this information

Please use the form below to send us your comments. We read all feedback carefully.

Please note that we cannot individually respond to all comments. We do read, analyze and work to improve our content, products and services based off the feedback we receive. Should you need technical or customer service assistance please use our Contact Support Wizard.

Thank you for taking the time to send us your thoughts, we truly value your input.

To protect your privacy, do not include contact information in your feedback.