Knowledge Base

Download an ISO image from the Acronis website, burn it to a CD/DVD, and issue a special command to get the proper screen resolution

This article applies to:

• Acronis True Image Home 2010
• Acronis True Image Home 2011

Symptoms

• You boot from Acronis Bootable Media;
• When booted, the Graphical User Interface (GUI) is garbled or of low resolution.

Cause

Acronis Bootable Media of Acronis True Image Home failed to correctly detect the video card.

Solution

1. Hit F11 when booted from Acronis Bootable Media (on the selection screen) and in the command-line window enter the following:

   vga=ask

   

2. This will give a list of all available graphic modes:

   

   

3. Type in the one that suits you best and hit Enter;
4. After you boot into the '#' prompt please issue the /bin/product command to start the GUI.

More information

Once you know the video mode that suits best, next time you boot you can enter the mode's ID instead of vga=ask. This will boot straight into the selected mode.

For example

vga=0x31A

Here is a quick resolution value reference table: