Knowledge Base

Hidden files or folders are not displayed in Time Explorer if Windows Folder options are set not to show hidden files, folders, and drives

This articles applies to:

• Acronis True Image Home 2010
• Acronis True Image Home 2011

Introduction

In Windows folder options you can set to hide or show hidden files and folders.

Example

Don't show hidden files, folders, and drives	Show hidden files, folders, and drives

If folder options are set to show hidden files and folders, then you will be able to view these in Time Explorer.

If folder options are set not to show hidden files and folders, then you will not see these in Time Explorer.

Example

Acronis True Image Home 2010
Don't show hidden files, folders, and drives	Show hidden files, folders, and drives
Acronis True Image Home 2011
Don't show hidden files, folders, and drives	Show hidden files, folders, and drives

Solution

To be able to view hidden files and folders in Time Explorer, set Windows folder options to view these:

1. In Windows Explorer, click Tools -> Folder Options:

   

   (!) In Windows 7 and Windows Vista you may need to hit Alt to see the toolbar.

2. Click View. Check Show hidden files, folders, and drives and uncheck Hide protected operating system files (Recomended):

   

3. Click OK.

More information

If you set folder options not to show hidden files and folders, and recover a folder with hidden files and subfolders, they will still be recovered.

See also Recovering with Time Explorer of Acronis True Image Home 2010.