35000: True Image 2013 by Acronis: Upgrade Policy

You are entitled to receive a free upgrade to True Image 2013 by Acronis if you purchased Acronis True Image Home 2012 from an official or authorized store between 30 days before the release. Otherwise you can purchase an upgrade at a price substantially smaller than the full one

This article applies to:

  • True Image 2013 by Acronis
  • True Image 2013 by Acronis Plus Pack
  • True Image 2013 by Acronis Family Pack

Description

The official release date for True Image 2013 by Acronis is August 27, 2012 (for English, French and German languages).

The official release date for Russian, Spanish, Italian, Polish, Dutch, Japanese, Czech, Chinese versions is October 23, 2012.

Acronis True Image Home has a standard 30 day before the new version release free upgrade policy. This means that if you purchased Acronis True Image Home 2012 (English, French or German version) from an official outlet between July 27 2012 and August 27 2012 at full price, you are eligible for a free upgrade to True Image 2013 by Acronis.

For other language versions, you are eligible to free upgrade to True Image 2013 by Acronis if you purchased Acronis True Image Home 2012 from an official outlet between September 23 2012 and October 23 2012 at full price.

Upgrade Policy FAQ

  • What are the official outlets that make me eligible for a free upgrade?

    The official outlets are:

    If you purchased Acronis True Image Home 2012 from one of the official outlets between July 27 2012 and August 27 2012(English, French and German version) or between September 23 2012 and October 23 2012 (other language versions) , please visit the True Image Home Upgrade Page to receive the upgrade. After receiving the upgrade keys, please register then under your account to download the installation file: see Registering Acronis Products at the Website.

    (!) If you have purchased Acronis True Image Home 2012 from EDV Buchversand please contact the store to check your eligibility for free upgrade.

  • I purchased a boxed version after True Image 2013 by Acronis was released. What do I do now?

    You are eligible for a free upgrade to True Image 2013 by Acronis provided that:

    • You purchased a boxed version of Acronis True Image Home 2012 after July 27/September 23 2012 at full price

      AND

    • The purchase was made at one of the official outlets (see above).

    So, if you purchased a boxed version of Acronis True Image Home 2012 after July 27 2012(English, German and French version) or after September 23 2012(other language versions) from one of the official outlets at full price, please visit the True Image Home Upgrade Page to receive the upgrade.

  • I purchased Acronis True Image Home 2012 from an outlet not listed at the Acronis website. What do I do?

    Please contact your reseller directly and make an inquiry about the reseller's upgrade policy.

  • I have Acronis True Image Home 2011 or older. What do I do?

    You can purchase True Image 2013 by Acronis at an upgrade price, which is substantially smaller than the full one. You can do this by clicking Upgrade at http://www.acronis.com/homecomputing/products/trueimage/

    For a complete list of products that can be upgraded to True Image 2013 by Acronis see Acronis Software Upgrade Table.

  • I am not eligible for a free upgrade. What do I do?

    You can purchase True Image 2013 by Acronis at an upgrade price, which is substantially smaller than the full one. You can do this by clicking Upgrade at http://www.acronis.com/homecomputing/products/trueimage/

    For a complete list of products that can be upgraded to True Image 2013 by Acronis see Acronis Software Upgrade Table.

More information

You can always view Acronis special offers to see if you can save money on a purchase. See Acronis Special Offers.

Acronis True Image Home has an annual release cycle, typically 9-15 months after the previous release. Purchased products will work in production for many years without issue. If there is a change to that environment (hardware or software) or additional features are required/desired that require a newer version, we recommend Customers purchase an upgrade to the latest version.

See also Acronis Software Upgrade Table.

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