Disable or update Bytemobile software on the machine to eliminate the issue. Also attempt to fix your LSP Layer or reset your winsock cache.
This article applies to:
In the majority of the cases, the issue is caused by 3rd party software, which damages, miss configures the LSP Layer or takes exclusive control of it. Pay attention to programs that say "the installation will modify Winsock".
One of causes is that the Bytemobile Web Configurator service of bytemobile software corrupts Windows library winsock.dll. As a result, Acronis software cannot create a secure connection. Please note that Vodafone Mobile Connect also uses Bytemobile Web Configurator service.
The internet download manager is also known to cause this issue.
Additional causes may be a damaged LSP Layer or missconfigured winsock settings.
Reattempt the connection to see if the issue is resolved.
Reattempt the connection to see if the issue is resolved;
2) Damaged LSP
3) Resetting Winsock
4) Internet Download Manager
Download and install the latest version/beta: http://www.internetdownloadmanager.com/ 6.01
Quote from the site:
Internet Download Manager v6.01 beta build 4. Fixed compatibility problems with different browsers including Google Chrome. Improved FLV grabber to save videos from web players on YouTube, Google Video, MySpace TV, and other popular sites.
See also Microsoft Knowledge Base Article 910435 on issues with ByteMobile Configuration Manager.
If you have further questions or need assistance, please contact Acronis Customer Central.