Knowledge Base

Acronis Bootable Media displays garbled or low resolution Graphical User Interface. Select a different video mode to solve the issue

Symptoms

1. You boot from Acronis Bootable Media;
2. When booted, the Graphical User Interface (GUI) is garbled or of low resolution.

Cause

Acronis Bootable Media failed to correctly detect the video card.

Solution

1. When booted from media created with Acronis Media Builder, on the selection screen hit F11 and in the command-line window enter the following:

   vga=ask

2. This will give a list of all available graphic modes:

   

3. Type in the one that suits best and hit Enter.
4. After you boot into the '#' prompt please issue the /bin/product command to start the GUI.

If the solution does not help, you can also try changing the BIOS video settings from 1 MB to 8 MB.

More information

Once you know the video mode that suits best, next time you boot you can enter the mode's ID instead of vga=ask. This will boot straight into the selected mode. For example vga=0x318.

Here is a quick resolution value reference table: