Acronis True Image Home 2009 Build 9788 Does Not Accept the Serial Number

Time-limited serial numbers were provided instead of the full ones

This article applies to:

Acronis True Image Home 2009 Build 9788 installation fails with the error message:

The serial number is incorrect. Please enter the correct serial number.

Acronis True Image Home 2009 Build 9788 may not accept some Serial Numbers distributed in the past;
Acronis True Image Home 2009 Build 9788 can have an issue validating certain Serial Numbers.

Follow the below directions to get the issue solved:

Log in to your account at https://www.acronis.com/my/

(!) If you do not have an account, please create one.
Go to http://www.acronis.com/my/products/exchange/ and fill in the form - enter your Serial Number in the Serial number field;
If a Serial Number is invalid, then a new Serial Number will be issued and automatically registered to your account; use this new Serial Number to install the product;
If checking the Serial Number returns the "The inserted serial number does not require replacement. Feel free to use it further with your product" message, then please revert to using the Build 9709 that is available for download at Registered Products and Support. The Serial Number validation issue will be corrected in the next product update, available shortly.

Contact Acronis Customer Central if you have any questions or need assistance.

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