Knowledge Base

When restoring files or folders from a disk or partition backup with the "Set current date and time for restored files" option unchecked, Acronis True Image sets the current date to some of the restored folders

This article applies to:

• Acronis True Image Home 2009
• Acronis True Image Echo Server for Windows
• Acronis True Image Echo Workstation
• Acronis True Image Echo Enterprise Server
• Acronis Backup & Recovery 10 Advanced Server
• Acronis Backup & Recovery 10 Server for Windows (Standalone)
• Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
• Acronis Backup & Recovery 10 Advanced Workstation
• Acronis Backup & Recovery 10 Workstation (Standalone)
• Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

1. Using Acronis backup software you restore folders from a disk or partition backup with the Set current date and time for restored files option unchecked. See Restoring Backup Files Preserving the Original Date and Time;
2. The restored files and empty folders preserve the original date and time. Non-empty folders show the date and time of the restore.

Cause

Issue in the product.

Solution

This has been fixed, and the fix is available in Acronis True Image Home 2010 and Acronis True Image Home 2011.

The issue still exists in Acronis Backup & Recovery 10.

More information

See also Restoring Backup Files Preserving the Original Date and Time.