Knowledge Base

Backup to a NAS device through FTP may fail

This article applies to:

• Acronis True Image Echo Server for Windows
• Acronis True Image Echo Enterprise Server
• Acronis True Image Echo Workstation
• Acronis True Image Echo Server for Linux

Symptoms

1. Using Acronis True Image you are trying to back up to a NAS device through FTP;
2. The operation fails with an error message similar to one of the following:

Poor media quality

No target was specified or the target is invalid

Cause

Not identified.

Solution

As a workaround, try one of the following:

• Back up directly to a NAS device, without using FTP;
• Back up to a NAS device through virtual private network (VPN).

More information

See also Troubleshooting Network Backup Issues in Windows.

The issue does not occur in Acronis Backup & Recovery 10.