Knowledge Base

Start the Acronis Scheduler2 Service to fix the issue

This article applies to:

• Acronis True Image Home 2012

Symptoms

Start of Acronis True Image Home 2012 or an attempt to run any task in Acronis True Image Home 2012 fails with the following error message:

Failed to deploy task

Cause

Acronis scheduling services are not started. As a result, no operation with any task is possible.

There are several possible caused why the services are not started:

• Machine is started in Safe Mode. See Acronis Products Do Not Work in Windows Safe Mode
• If you try to launch Acronis True Image Home 2012 right after system boot, services may not be initialized yet. It is recommended to wait several minutes before launching the product.

Solution

Make sure that Acronis Scheduler2 Service is Started and the Startup type is set to Automatic:

• Click Start -> Run and type in services.msc

  

• In the Services window locate Acronis Scheduler2 Service:

  

• Right-click on the service and select Properties in the pop-up menu:

  

• In the invoked window set the Startup type to Automatic:

  

• Click the Log On tab and make sure the Log on as: is set to Local System account. Click OK:

  

• Right-click on the service again and select Start in the pop-up menu:

  

More information

See also Acronis True Image Home 2012.